Job details

Defense Health Agency Jobs 2026 – Medical Support Assistant (Office Automation

Job Description

The advertised job position is Medical Support Assistant (Office Automation) at Defense Health Agency. Medical Support Assistant (Office Automation appears under Defense Health Agency, so candidates should judge the post against the advertised work area and eligibility details.

The listing is connected with GS 5 and Full-time employment context. Important source details include Job Title: Medical Support Assistant (Office Automation; Department: Department of Defense; Agency: Military Treatment Facilities under DHA.

Candidates should note the closing date while preparing documents and portal submission. Candidates should confirm the final instructions from the application page before submitting.

Posted On Saturday 11th July 2026
Organization Defense Health Agency
Location Redstone Arsenal
Job Type Full Time
Address JT-DD83CR EAST DHN - FOX, AL 35809
Last Date Wednesday 15th July 2026
Pay Grade GS 5
Salary & Compensation

Salary: $42,423 - $55,151 per year.

Qualification

Medical Support Assistant (Office Automation eligibility should be checked against the published qualification text: Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Am…. Match degree, specialization, experience, citizenship and hiring-path conditions with your own records before applying.

  • Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below
  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional
  • You will receive credit for all qualifying experience, including volunteer experience
  • Your resume must clearly describe your relevant experience
  • if qualifying based on education, your transcripts will be required as part of your application
  • Additional information about transcripts is in this document
  • This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04
  • OR Education: Four years of education above the high school level obtained in…
Who Can Apply

Citizens, Nationals or those who owe allegiance to the U.S.

Role Responsibilities

Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties within the MTF.

  • Enter, manipulate and retrieve information and data from automated systems.
  • Maintain and monitor patient appointment or admission schedules.
  • Coordinate and/or schedules patient services with other MTF departments or specialties.
  • Receive patients and visitors as the initial point of contact, in person or telephonically
  • Maintain all patients' records, both electronic and paper, according to regulations, ensuring each entry contains proper patient and health care provider identification
  • Perform clerical duties inherent to the in-processing (reception/admission), care and out processing (transition/discharge) of patients, families/caregivers and guests.
  • Respond to emergency calls and notifies emergency medical personnel.
Conditions & Requirements

Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • A Personnel Security Investigation is required.
  • Tier 1: This position is subject to a background investigation to determine your suitability for Federal employment.
  • This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
  • his position has a TDY or business travel requirement up to 5% of the time to various locations
  • This position is required to be screened for and obtain necessary immunizations/vaccinations (hepatitis, influenza, etc.), unless
  • exempted by a licensed physician.
Benefits

Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

  • Once the announcement has closed, a review of
  • your application package
  • resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement
  • Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
  • If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.
  • Veterans and Military Spouses will be considered along with all other candidates.
Required Documents

The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment

  • A complete description of preference categories and the associated required documents is in the
  • Applicant Checklist for Public Announcements
  • As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
  • If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
  • Your resume must be
  • and must support the specialized experience described in this announcement
  • Resumes exceeding two pages will be removed from consideration.
  • If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
  • Use plain language
  • The hiring agency will not make assumptions about what's in your resume.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
How to Apply

Confirm that the post title, department and eligibility details match this vacancy before starting the application.

  • Apply through USAJOBS by opening the announcement, signing in with your USAJOBS/Login.gov account, completing the federal application questionnaire, attaching your federal resume and required documents, and submitting before the closing date.
  • Prepare the resume, transcripts, licenses, certifications and supporting documents listed for this application.
  • Review each entered field before submitting because contact, eligibility, qualification and experience details affect application review.
  • Save or print the final submission confirmation, tracking number or application record for future reference.
Additional Information

Location is shown only when it is available in the job details or matched through the organisation profile.

  • The grade information helps candidates compare this role with similar openings.
  • Vacancy count is shown only when it is available in the imported details.
  • Applicants should keep copies of submitted forms, confirmation numbers and communication from the hiring agency.
  • Use the department, category, location and grade links on this website to explore related jobs without browsing noisy tags.
About Company

US federal hiring is managed through USAJOBS and agency HR offices. Federal roles span administration, technology, healthcare, security, science, trades and public service, with structured pay scales (GS/WG) and clear eligibility rules. The Medical Support Assistant (Office Automation post should be reviewed with the organisation profile, work area and eligibility details in mind. US federal hiring is managed through USAJOBS and agency HR offices. Federal roles span administration, technology, healthcare, security, science, trades and public service, with structured pay scales (GS/WG) and clear eligibility rules. The official announcement remains the final source for eligibility, documents and submission method.

Defense Health Agency employment opportunities