Job Description
The City of Santa Clara is hiring As-Needed Per Diem Dispatchers to aid public safety operations at the Santa Clara Police/Fire Communications center and at Levi's Stadium.
This is an at-will, as-needed role with no guarantee of hours; hours are capped at 999 per fiscal year (960 for retired CalPERS annuitants). Dispatchers handle emergency and non-emergency calls, work radio consoles and computer-aided dispatch (CAD) systems, organize responses, and maintain logs.
This role demands composure under pressure, multitasking, and clear communication. Multiple positions may be filled from this recruitment.
Salary & Compensation
Estimated marketplace pay: $45,000 - $85,000 per year.
Qualification
You must have a existing P.O.S.T. Elementary Dispatch certificate and encounter one of the following know-how paths: two years of paid public safety dispatching within the past five years (covering at least one year solo)..
Or five years of current paid employment with a public safety or confidential EMS agency involving high-level CAD/radio/telephone operations.. Or completion of probation as a Public Safety Dispatcher I with Santa Clara.
- Graduation from high school or GED.
- Two years of paid public safety dispatching expertise within the last five years, with at least one year in solo status. OR five years of current paid employment with a public safety or personal EMS agency with high-level CAD, radio, or telephone operation; OR completion of probation as a Public Safety Dispatcher I with the City of Santa Clara.
- Present P.O.S.T. Fundamental Dispatch certificate required.
- Capacity to perform weekends, holidays, and non-traditional hours.
- Must pass a city background investigation including fingerprinting and psychological testing.
- Typing speed of 35 wpm net on a computer keyboard.
- Aptitude to distinguish colors on video displays and comprehend simultaneous communications.
Role Responsibilities
- Run base radio console equipment to transmit and receive routine and emergency messages.
- Receive emergency and routine requests via 9-1-1, alternate emergency lines, and firm lines.
- Dispatch proper emergency vehicles, equipment, and personnel per established procedures.
- Arrange emergency operations between departmental personnel and equipment.
- Work information terminals for public safety information and general emergency solutions.
- Uphold written logs, files, and computer info; update records as directed.
- Apply emergency medical questioning techniques and offer medical instructions via telephone when called for.
How to Apply
- Go to the GovernmentJobs.com page for the City of Santa Clara's As-Needed Per Diem Dispatcher posting.
- Produce an account or to your present candidate account.
- Wrap up the online submission and reply all job-specific supplemental questions; incomplete applications will be withheld.
- Submit your application before the recruitment closes. Guarantee your submission is entirely filled out—don’t write 'observe resume'.
Additional Information
- This recruitment may be employed to load multiple positions beyond those listed.
- Meeting minimum qualifications doesn’t guarantee an invitation to test or meeting; only the most qualified candidates will proceed.
- As an as-needed employee, hours aren’t guaranteed and are restricted to 999 per fiscal year (960 for retired CalPERS annuitants).
- Hourly rates: $75/hr when assigned to Santa Clara Police/Fire Communications; $70/hr when assigned to Levi's Stadium.
- Incumbents must be capable to work Saturdays, Sundays, holidays, and non-traditional hours.
- All you must pass a background investigation including fingerprinting and psychological testing.
- You must response all job-specific questions to be considered; incomplete submissions will be rejected.
About Company
The City of Santa Clara is a municipal state body serving a diverse community in the heart of Silicon Valley. It works police, fire, and emergency offerings to confirm public safety.
This role aids those critical operations by providing dispatching solutions at the Police/Fire Communications center and at Levi's Stadium, a significant occasion venue. The town values professionalism, composure, and civic responsibility in its dispatchers, who are crucial to emergency response.
City of Santa Clara is named as the hiring organization for the As-Needed Per Diem Dispatcher post.
Frequently Asked Questions
Quick answers to common applicant questions about this position, eligibility and the application process.