Job Description
Lead Medical Support Assistant-(Office of Community Care) is listed by VA Texas Valley Coastal Bend Health Care System.
The Lead Medical Assist Assistant (LMSA) in the Office of Community Care (OCC) acts as a liaison between patients, clinical team, specialty solutions, and community providers.
You’ll function as section of a multi-disciplinary group covering physicians, registered nurses, licensed vocational nurses, and non-VA medical care providers to provide a obvious interdisciplinary method to care.
Your primary operate in this role includes reviewing and making perform assignments, providing input on performance, resolving everyday workplace problems, and keeping up efficient workflow.
You’ll assure coverage of all areas of responsibility, run ongoing grade reviews, and monitor tracking systems for consults and authorization timeliness.
You’ll also give guidance to workforce on policy and procedure changes, distribute and balance workload, and serve as a expertise reference for OCC procedures.
This role is perfect for current VA Texas Valley Coastal Bend HCS employees with background in Community Care consults, authorizations, and interdisciplinary coordination who are prepared to obtain on lead responsibilities.
Salary & Compensation
Salary: $50,460 - $65,599 per year.
Qualification
To qualify for the Lead Medical Back Assistant, GS-7 post, you must meet the basic needs and grade determinations. This includes U.S. Citizenship, English proficiency, and one year of expertise equivalent to the GS-6 level, along with demonstrated understanding, abilities, and aptitudes.
- U.S. Citizenship needed; non-citizens may be appointed only when qualified citizens aren’t open per VA policy.
- English Language Proficiency: Must be proficient in spoken and written English (38 U.S.C. § 7403(f)).
- Know-how: One year of background equivalent to the GS-6 grade level.
- Knowledge, Expertise, and Capacities (KSAs): Refined insight of medical terminology and clinical flow procedures relating to access to care across multiple clinics, specialties, and/or community.
- Skill in communicating with people to obtain desired impact and coordinating with interdisciplinary care crew staff.
- Capacity to use numerous cutting patient systems in support of multiple clinics in an interdisciplinary setting.
- Ability to organize function, place priorities, and delegate assignments/responsibilities to gather deadlines.
- Aptitude to supply staff development and training.
- Ability to oversee staffing conditions, manage workflow priorities, and adjust flow of operate to encounter staff and patient demands.
- No educational substitution at the GS-7 grade level.
Role Responsibilities
Act as liaison/expediter between patients, clinical team, specialty workforce, and ancillary offerings.
- Perform tasks as piece of a multi-disciplinary group such as physicians, RNs, LVNs, and non-VA providers.
- Evaluate and build perform assignments; offer input on performance; resolve daily workplace concerns.
- Assure coverage of all domains of responsibility.
- Carry out ongoing reviews to ensure caliber of function; assess tracking systems for consults and authorization timeliness.
- Give guidance to team on policy and procedure changes; distribute and balance workload.
- Create and keep up employee operate schedules.
- Orient new employees, supply on-the-job training, and guarantee completion of called for training.
- Make sure accurate and timely scheduling of appointments.
- Act as liaison among Sophisticated MSA workforce, patients, and interdisciplinary staff to resolve day-to-day conflicts.
Conditions & Requirements
Must be a U.S. Citizen.
- Selective Offering Registration needed for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- Subject to background/security investigation.
- Selected you must finish an online onboarding process.
- Acceptable form of identification called for for pre-employment; REAL ID compliant driver's license or state ID needed after May 7, 2025.
- Participation in seasonal influenza vaccination scheme called for for all VA Health Care Personnel (HCP).
- Must serve a 1 or 2-year trial period; employment may be terminated if continued employment doesn’t advance public interest.
- This role is unseal to current permanent facility employees of VA Texas Valley Coastal Bend Health Care System only.
Benefits
Wrap up benefits package as a federal employee, covering health insurance, retirement, and paid leave.
- Eligibility for advantages depends on role category (full-time, part-time, or intermittent).
- Access to a range of gains designed to create your federal career rewarding.
How You Will Be Evaluated
Your submission, resume, and supporting documentation will be verified for qualifications.
- Expertise covers paid and unpaid know-how, such as volunteer perform (e.g., Peace Corps, AmeriCorps).
- You’ll obtain credit for all qualifying background, covering volunteer expertise.
- VA performs pre-employment reference checks to verify details and assist hiring decisions.
- After the announcement closes, applications are reviewed for qualification and eligibility.
- A referral certificate is issued, and referred you may be contacted for an meeting.
- All referred candidates get a last notification once a shortlisting decision is made.
- You may check submission status anytime by logging into your the formal application portal account.
Required Documents
Resume (the 2-page cap doesn’t apply; apply the usual Clinical Resume Document tie offered in the announcement).
- SF-50/Notification of Personnel Action (for existing/former federal employees).
- Include Letter (optional but accepted).
- High school diploma, GED, or proficiency certificate (if using education to qualify).
- PCS Orders (if applicable).
- Performance Appraisal (if suitable).
- Separation Observe (RIF) (if relevant).
- Transcript (if using education to qualify; foreign education requires Certificate of Foreign Equivalency).
How to Apply
To put in, unseal the authorized submission portal and with your the formal application portal or Login.gov account. Complete the online submission questionnaire and attach your federal resume and all needed documents (e.g., SF-50, transcripts if suitable). Examine your submission to confirm all responses and documents are included, then send in your package before the closing date of 07/24/2026 at 11:59 PM ET. Aft…
Additional Information
The complete performance level of this vacancy is GS-7.
- Physical requirements are standard for the occupation and usually don’t need a pre-placement examination.
- Participation in the seasonal influenza program is a condition of employment; exemptions may be granted for medical or religious motives.
- Wearing a deal with mask is called for if an influenza vaccination exemption is granted.
- HCP in violation of the influenza directive may confront disciplinary action up to removal from federal solution.
- Agency contact: Aide Oviedo, email [email protected].
- Address: VA TX Valley Coastal Bend HCS, 2601 Veterans Drive, Harlingen, TX 78550 7.
- VA policy doesn’t deny employment to those who have faced financial hardships or periods of unemployment.
- Veterans and transitioning offering participants can call on VA for Vets for career-search utilities and support.
About Company
The VA Texas Valley Coastal Bend Health Care System offers complete healthcare solutions to veterans in South Texas. It runs multiple facilities such as the primary medical center in Harlingen and community-based outpatient clinics. This Lead Medical Aid Assistant post is within the Office of Community Care, which organizes care supplied by non-VA providers and facilities. This role supports veterans by making sure timely access to community care offerings. As a federal employer, VA gives structured profession paths, competitive upsides, and a public service function environment focused on serving those who have served the nation.
VA Texas Valley Coastal Bend Health Care System employment opportunities
FAQs
What does a Lead Medical Back Assistant in the Office of Community Care do everyday?
The LMSA coordinates workflow, assigns duties, monitors consult and authorization timeliness, offers workforce guidance, and acts as a liaison among patients, clinical staff, and community providers. They guarantee precise scheduling and resolve day-to-day operational problems.
Is this role unseal to the public or only present VA employees?
This role is unseal only to present permanent facility employees of the VA Texas Valley Coastal Bend Health Care System. External candidates aren’t eligible.
Can education substitute for the called for expertise at the GS-7 level?
No, there’s no educational substitution at the GS-7 grade level. You must have one year of experience equivalent to GS-6 and encounter the needed KSAs.
What is the picking process after I register?
After the announcement closes, your submission is reviewed for qualifications. Qualified candidates are referred to the hiring manager, who may contact you for an meeting. You’ll receive status notifications via email and can review your submission status in the formal submission portal.
Is telework open for this role?
No, telework isn’t eligible for this role. The role is performed onsite at the VA Texas Valley Coastal Bend HCS in Harlingen, TX.
What documents must register?
You must hand in a resume and, if suitable, an SF-50 for existing or former federal employees. Additional documents like transcripts, include letter, or performance appraisal may be required depending on your eligibility.