Legal Administrative Specialist (Contact Representation) at Continental District VA Regional Offices — Applications Closed

Job Description

Legal Administrative Specialist (Contact Representation) is listed by Continental District VA Regional Offices in Des Moines. The Legal Administrative Specialist (LAS) serves on the Public Contact Team within the Veterans Offering Center at the Continental District VA Regional Offices in Des Moines, Iowa.

In this role, you’ll counsel Veterans, their dependents, and beneficiaries on all VA upsides and related non-VA advantages.

You’ll explain the documents needed to process claims, help with obtaining and finishing forms, examine claims and route them to the suitable section, and communicate VA decisions to claimants.

You’ll also arrange technical correspondence, carry out meetings at VA facilities and outreach events, and cater to as the facility detail of contact and advocate for Veterans dealing with other VA elements.

This role is eligible for situational (ad hoc) telework only, significance you must report to the authorized task station each scheduled the formal application portal. The work is mostly sedentary but involves extensive computer and telephone use, commonly under high pressure.

Salary & Compensation

Salary: $67,970 per year.

Qualification

To qualify for this GS-10 Permitted Administrative Specialist post, you must be a present permanent VA employee and encounter time-in-grade requirements: 52 weeks at the GS-09 level. You may qualify through specialized expertise or education as described below.

• You must be a current permanent Department of Veterans Affairs (VA) employee to apply.
• Time-in-Grade: You must have served 52 weeks at the GS-09 level (or higher) in the Federal service within the last 52 weeks.
• If you’re a current VBA employee outside the commuting domain seeking reassignment or alter to lower grade, you must currently keep GS-10 or higher with promotion potential at least GS-10.
• Specialized Background (GS-10): Know-how relating to persons from many backgrounds about VA gains programs. And expertise performing research of local, state, and Federal laws and regulations to decide Veterans' eligibility for upsides programs.
• Education Substitution: Two and a half years of progressively higher-level graduate education leading to a Ph.D. Or equivalent doctoral degree may substitute for background. Graduate education must reveal competencies needed for the role.
• Combining Education and Know-how: If you’ve some graduate education and some experience, the two can be combined to overall sum 100% of the requirement.
• Volunteer operate (e.g., Peace Corps, AmeriCorps) is credited as qualifying expertise.
• Part-time background is credited on a pro-rated basis; specify average hours per week in your resume.
• All education must be from an accredited institution recognized by the U.S. Department of Education. Foreign education needs a Certificate of Foreign Equivalency.
• You must be a U.S. Citizen to register.

Duties & Responsibilities

• Counsel Veterans, their dependents, and beneficiaries about all advantages on offer through the Department of Veterans Affairs, as well as non-VA benefits open through other bodies concerned with Veterans.
• Clarify the categories of documents needed to facilitate timely processing of claims and give assistance in obtaining and finishing such documents and forms set on the sort of claim being handed in.
• Assess claims for Veterans and forward the proper request to the appropriate section for action.
• Outline decisions created by the VA and communicate the reasons to the claimant for these decisions.
• Prepare technical correspondence to Veterans and their dependents providing upside information, representation rights, and responses to miscellaneous inquiries.
• Run meetings at various VA facilities and outreach events to initiate claims and describe VA gains.
• Assist as facility Point of Contact and advocate for Veterans and their beneficiaries in their dealings with other VA elements and institutions that may affect their claims.
• Employ discretion and judgment when analyzing and interpreting laws, regulations, and procedures related to VA upsides.

Conditions & Requirements

• Selective Solution Registration is needed for males born after 12/31/1959.
• You may want to cater to a 1-year probationary period.
• Subject to background/security investigation.
• Selected you must wrap up an online onboarding workflow.
• Acceptable form(s) of identification must finish pre-employment needs (I-9 Acceptable Documents).
• The perform is chiefly sedentary; calls for talking for extended periods, extensive computer and telephone use, and occasional walking, standing, and carrying light items.
• This role is eligible for situational (ad hoc) telework only; you must report to the official responsibility station each scheduled the authorized submission portal.

Benefits

• A path with the U.S. Public sector offers a finalize advantages package.
• As a federal employee, you and your family have access to a span of gains designed to form your federal profession rewarding.
• Eligibility for upsides depends on the kind of role (full-time, part-time, or intermittent).
• Contact the hiring agency for more info on specific advantages offered.

How You Will Be Evaluated

1. You’ll be evaluated located on how well you gather the qualifications above.
2. Narrative responses aren’t called for at this time.
3. If referred, you may be asked to send in additional job-related information, which may involve responses to knowledge, expertise and abilities, a function sample, and/or an interview.
4. Your qualifications will be evaluated based on your submission materials (resume, supporting documents), your responses on the submission questionnaire, and your responses to all needed assessments.
5. You’ll be assessed on competencies such as Attention to Element, Client Offering, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Abilities, Learning, Reasoning, Self-Management, Strain Tolerance, Teamwork, Obstacle Solving, Technical Competence, and Computer Competencies.
6. Overstating qualifications or cheating on assessments may consequence in removal from consideration.

Required Documents

• Resume: Must not exceed two pages (beginning September 27, 2025). Contain contact details, applicable operate know-how with position title, employer, series/grade for Federal positions, kick off/end dates (month/year), hours per week, and descriptions aligned with the role announcement.
• Education/Certification/Licensure: If using education to qualify, offer transcripts. Include school title, completion date, degree type, and GPA.
• Current Federal Employees: Your most latest appointment SF-50 (showing appointing lawful authority, post title, series, grade, step, salary, tenure, and category of solution).
• An SF-50 reflecting when you entered your highest grade and step (e.g., Within Grade Increase, Promotion, Appointment) to verify time-in-grade.
• Existing VBA Employees seeking reassignment/adjust to lower grade: Most new appointment SF-50 and an SF-50 reflecting highest grade and step.
• Optional: Most current Performance Appraisal (VA Form 0750), Award SF-50s, CTAP documentation (RIF spot, SF-50 showing VA employee, and performance appraisal).
• If using foreign education, a Certificate of Foreign Equivalency with your transcript.
• Apply the checklist provided in the announcement to make sure you’ve included all called for documents.

How to Apply

1. Evaluate the full post announcement and all instructions before starting your submission.
2. To your the formal submission portal account (or generate one) using your Login.gov account.
3. Unseal the announcement and click the 'Put in Online' button.
4. Response the questions presented in the submission and attach all essential supporting documentation, covering your federal resume (two pages or less) and needed SF-50s.
5. Click the 'Hand in Submission' button before 11:59 PM (ET) on the closing date, July 29, 2026.

Additional Information

• This vacancy announcement is unseal to current, permanent Department of Veterans Affairs (VA) employees and current/former VA employees who are CTAP eligible.
• Path Transition Assistance Blueprint (CTAP) supplies eligible displaced VA competitive offering employees with shortlisting priority. Submit fitting documentation (RIF observe, most latest performance rating, and SF-50) and be spotted well-qualified (last rating of 85 or more).
• Under the Reasonable Shot to Compete Act, VA prohibits requesting an candidate's criminal history before accepting a tentative role offer (TJO).
• The posting of this announcement doesn’t obligate management to load a vacancy. The role may be filled by reassignment, modify to lower grade, transfer, appointment, or reinstatement.
• It’s VA policy to not deny employment to those who have faced financial hardships or periods of unemployment.
• This role opening announcement may be applied to stock additional vacancies.
• If you’re unable to register online or require an alternate way to send in documents, contact the agency contact listed in the announcement: HRC Denver, email [email protected].
• Address: VBACO HRC Denver, 810 Vermont Ave NW, Washington, DC 20420 US.

About Company

The Department of Veterans Affairs (VA) is a Cabinet-level executive department that gives vital solutions to America's Veterans, such as healthcare, gains, and memorial affairs. The Veterans Upsides Administration (VBA) is the arm of VA that administers compensation, pension, education, home loan, and other benefits.

The Continental District VA Regional Offices manage advantages delivery across multiple states, covering the Des Moines, IA location. Operating at VA means serving those who served our country. The agency values integrity, commitment, advocacy, respect, and excellence.