Job Description
The Medical Support Assistant (OA) at Camp Lejeune, NC performs receptionist, recordkeeping, and clerical responsibilities within the Military Treatment Facility (MTF). Work in this role contains managing patient appointment schedules, keeping up medical records, handling messaging systems, and responding to emergency calls.
The role is full-time and permanent, with no telework or remote function options. This is a Frank Recruit Authority (DHA) solicitation for US Citizens.
Salary & Compensation
Salary: $40,736 - $51,599 per year.
Qualification
To qualify for the GS-5 Medical Support Assistant (OA) post.. You must be a US Citizen and gather one of the following: one year of specialized know-how at the GS-4 level.. Four years of education above high school.. Or a combination. Typing proficiency of 40 words per minute is needed.
- US Citizenship called for.
- One year of specialized experience providing buyer service to patients and visitors, keeping up patient care schedules, and entering/retrieving data from automated systems (GS-04 level).
- OR four years of education above high school from an accredited business, secretarial, technical school, junior college, or university.
- OR a combination of education and experience totaling 100%.
- Typing proficiency: 40 words per minute with three or fewer errors on a 5-minute sample.
- Expertise can involve paid and unpaid operate, such as volunteer offering through National Service programs (e.g., Peace Corps, AmeriCorps).
- Foreign education must be evaluated by a credential evaluation solution to be deemed equivalent to US accredited education.
- Resume must clearly describe related experience; transcripts needed if using education to qualify.
Role Responsibilities
Wrap up request forms for person patient orders, blood perform, and other requests.
- Keep up and monitor patient appointment or admission schedules for the assigned domain.
- Monitor and handle the messaging system at the department/unit level.
- Offer data about the Military Treatment Facility to patients, family participants, and staff.
- Uphold all patients' records securing each entry contains correct patient and health care provider identification.
- Respond to emergency calls and notify emergency medical personnel.
- Resolve complaints of a nearby administrative nature and refer other complaints to the suitable authorities.
Conditions & Requirements
Appointment subject to suitability or fitness determination set on background investigation.
- Must obtain and keep up eligibility for a Secret security clearance.
- Background investigation and credit verify called for.
- Mandatory seasonal Influenza vaccination (exemptions for medical/religious rationales with documentation).
- Designated Mission Crucial: must report or remain during severe weather or emergencies.
- Inclement Weather Necessary: must create every attempt to report on time or remain on responsibility.
- One-year probationary period.
- Straight Deposit of Cover needed.
- Male candidates born after 12/31/1959 must register with Selective Offering.
- Proof of US Citizenship called for.
Benefits
Finalize federal gains package including health insurance, retirement, and paid leave.
- Eligibility for benefits depends on role category (full-time, part-time, intermittent).
- Incentives MAY be cleared for very qualified candidates.
- Advanced in take on rate MAY be approved for extremely qualified candidates.
How You Will Be Evaluated
Review of submission package (resume, supporting documents, questionnaire responses) works out qualification.
- Errors or omissions may affect eligibility.
- Inflated qualifications may outcome in loss of consideration.
- Veterans and Military Spouses considered along with all other candidates.
Required Documents
Resume (two pages or less) including employer label, position title, start/close dates (month/year), hours per week, and description of tasks.
- Responses to online questionnaire.
- Transcripts (if using education to qualify).
- Cover letter (optional).
- Most new Performance Appraisal (if relevant).
- Proof of US Citizenship.
- Selective Service Registration (if suitable).
How to Apply
To apply, log into your the authorized submission portal account (or create one) and access the announcement. Finish the online questionnaire and attach your resume (two pages or less) and needed documents. Confirm your resume supports the specialized background described. Hand in your complete submission package by 11:59 PM (EST) on July 20, 2026. After submission, monitor your the formal submission portal acc…
Additional Information
Multiple positions may be filled from this announcement.
- Payment of Permanent Alter of Station (PCS) charges isn’t cleared.
- Shortlisting subject to DoD referral system for displaced employees.
- Salary involves relevant locality settle.
- Contact Army Candidate Help Desk for questions.
- Address: JT-DD83DX ATLANTIC DHN
- LEJEUNE, don’t MAIL, Camp Lejeune, NC 28547 US.
About Company
The Department of Defense (DoD) runs Military Treatment Facilities (MTFs) worldwide to give healthcare to solution participants, retirees, and their families. This role is under the Defense Health Agency (DHA) at Camp Lejeune, NC, supporting the Atlantic District Health Network. JT-DD83DX ATLANTIC DHN
- LEJEUNE is named as the hiring organization for the Medical Support Assistant (OA) post.
JT-DD83DX ATLANTIC DHN - LEJEUNE employment opportunities
FAQs
What is the standard day-to-day function of a Medical Aid Assistant at Camp Lejeune?
You’ll handle patient appointment schedules, routine medical records, handle messaging systems, and assist patients and workforce with inquiries. You may also respond to emergency calls and arrange with medical personnel.
Can I substitute education for the specialized experience need?
Yes, four years of education above high school from an accredited institution can substitute for the called for background. A combination of education and know-how is also acceptable.
Is this role eligible for telework or remote perform?
No, telework and remote perform aren’t open for this role. You’ll function onsite at the Military Treatment Facility at Camp Lejeune, NC.
What documents must confirm eligibility for this federal job?
You need a resume (two pages or less), responses to the online questionnaire, and transcripts if using education. Proof of US Citizenship and Selective Solution registration (if relevant) are also called for.
How lengthy does the application routine take after submission?
After the closing date, your submission package is reviewed for eligibility and qualifications. You’ll get an email acknowledgment, and status updates are on offer in your the official application portal account.