Supervisor, Clinic Operations

Candidates must meet the qualifications established by Douglas County for this supervisory role. The position requires experience in clinic operations, healthcare management, or a related field, with demonstrated ability to oversee staff and ensure regulatory compliance.

• Experience in clinic operations, healthcare administration, or public health management.
• Knowledge of patient care standards, quality assurance, and legal compliance in a clinical setting.
• Ability to supervise assigned staff including hiring, training, and performance management.
• Familiarity with Electronic Health Record (EHR) systems and insurance billing processes.
• Strong interpersonal skills to work with diverse stakeholders including clients, county officials, and external agencies.
• Understanding of Civil Service Rules, collective bargaining agreements, and county policies.
• Experience conducting chart audits and maintaining documentation standards.
• Ability to maintain clinic licensure and monitor licensed staff credentials.

Coordinate, direct, and operate the DCHD Clinic under the direction of a Division Chief or designee.

• Oversee clinic operations including service delivery quality, efficiency, and legal compliance.
• Define and implement patient care standards, evaluating and modifying standards and methods.
• Establish and maintain effective work relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public.
• Comply with Civil Service Rules, collective bargaining agreements, County policies, department policies, and laws to create a cooperative, safe, respectful, and quality work environment.
• Adhere to and ensure staff compliance with established protocols and procedures.
• Conduct chart audits to maintain documentation standards.
• Oversee the integration and implementation of the Electronic Health Record (EHR) system.
• Oversee insurance billing in the clinic.
• Maintain clinic licensure and monitor the status of licensed staff.

Full-time position based at 1819 Farnam Street, Suite 505, Omaha, NE 68183.

• Must comply with all Douglas County policies, Civil Service Rules, and applicable laws.
• Ability to work effectively with a diverse range of stakeholders.
• May require occasional travel within the county for meetings or training.
• Must maintain confidentiality and adhere to HIPAA and other privacy regulations.

Competitive salary of $7,234 per year (full-time).

• Health, dental, and vision insurance options.
• Retirement benefits through the county retirement system.
• Paid time off including vacation, sick leave, and holidays.
• Professional development opportunities.

This position is with the Douglas County Health Department (DCHD).

• The role reports to a Division Chief or designee.
• Applicants must be authorized to work in the United States.
• Douglas County is an equal opportunity employer.
• For questions about the position, contact the Douglas County Human Resources Department.
• The closing date is July 29,
• Late applications will not be accepted.

Douglas County is the most populous county in Nebraska, serving over 570,000 residents. The county government provides essential services including public health, law enforcement, and social services through various departments. The Douglas County Health Department (DCHD) is dedicated to protecting and promoting the health of the community through disease prevention, health education, and clinical services. This role is central to ensuring the clinic operates efficiently and delivers high-quality care to county residents. Working for Douglas County offers the opportunity to make a direct impact on public health in a collaborative, public service environment.