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Job Description
The White City VA Medical Center (part of the VA Southern Oregon Rehabilitation Center & Clinics) is hiring a Voluntary Services Specialist to manage the full scope of business for Voluntary Service.. Philanthropic Engagement.. And Partnership Solutions within the Center for Development and Civic Engagement (CDCE) office.
Reporting directly to the Chief, you will develop and implement programs, supports community outreach, and manage a clear network of internal and external stakeholders.
This role is ideal for federal employees or eligible applicants with experience in volunteer program management within a medical or hospital setting, or those with a doctoral degree in a related field.
Salary & Compensation
Salary: $74,678 - $97,087 per year.
Qualification
Current federal employees must have served 52 weeks at the GS-09 level. A current, valid state-issued driver's license is required.
- Specialized Experience: At least one full year of specialized experience equivalent to GS-09 in Federal service, directly related to managing a program of volunteers and contributing organizations within a medical or hospital setting.
- Experience must include developing and implementing a detailed marketing plan for a specialized program, managing a program service budget, and managing a donation needs list.
- Knowledge of laws and regulations governing the General Post Fund and solicitation/acceptance of donated gifts.
- Ability to apply personnel management practices for interviewing, screening, placing, and counseling volunteers.
- Education Substitution: A Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree, or an LL.M. if related.
- Combination: Equivalent combination of successfully completed graduate education (beyond a master's) and specialized experience.
- Time-in-Grade: Current or former federal employees must provide an SF-50 showing one year of time-in-grade at the GS-09 level.
- Driver's License: Must possess a current, valid state-issued driver's license (do not submit a copy with application; may be requested at interview).
- U.S. Citizenship is required.
- Selective Service Registration required for males born after 12/31/1959.
Duties & Responsibilities
- Assist in all aspects of development, coordination, and management of the CDCE Office, including independent management of specific programs.
- Develop short- and long-range plans for CDCE/Voluntary Service program goals and objectives.
- Develop and implement programs and program changes to meet facility or VA-affiliated program needs.
- Develop innovative/creative community outreach programs that provide volunteers and financial resources.
- Supports a clear network with internal and external stakeholders to support philanthropic engagement and partnership solutions.
- Manage the full scope of business for Voluntary Service, Philanthropic Engagement, and Partnership Solutions lines of business.
- Ensure compliance with relevant laws, regulations, policies, and accrediting organizations.
- Facilitate a systems-oriented approach to the Center's success by understanding federal government, VA, and VHA structures.
Conditions & Requirements
- U.S. Citizenship required.
- Subject to background/security investigation.
- Must complete a pre-employment physical examination (if required; not specified for this role).
- Must serve a 1-year probationary period or 2-year trial period.
- Participation in the seasonal influenza vaccination program is required for all VA Health Care Personnel.
- Must possess a current, valid state-issued driver's license and pass a Government Vehicle Drivers physical examination.
- Must complete an online onboarding process and provide acceptable identification (REAL ID compliant after May 7, 2025).
Benefits
- Complete benefits package as a federal employee, including health insurance, retirement, and paid leave.
- Eligibility for benefits depends on position type (full-time, part-time, intermittent).
- Access to a range of benefits designed to make your federal career rewarding.
- Learn more about federal benefits at the official OPM website.
How You Will Be Evaluated
- Your qualifications will be evaluated based on your application materials (resume, supporting documents), responses on the application questionnaire, and responses to all required assessments.
- You will be assessed on competencies including Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, and Teamwork.
- Your resume must clearly document your experience with job title, duties, month/year start/end dates, and hours worked per week.
- After the announcement closes, applications are reviewed for qualification and eligibility. A referral certificate is issued, and referred applicants may be contacted for an interview.
- All referred applicants receive a final notification once a selection decision is made.
- Pre-employment reference checks may be conducted.
Required Documents
- Resume (must be two pages or less starting September 27, 2025; include job title, duties, month/year dates, hours per week, salary, and series/grade for federal positions).
- SF-50, Notification of Personnel Action (for current/former federal employees to verify time-in-grade and eligibility).
- Transcript(s) (if using education to qualify; must be from an accredited institution).
- DD-214 or Statement of Service (for Veterans Preference).
- SF-15 (Application for 10-Point Veteran Preference) with supporting documentation (if applicable).
- Disability Letter (Schedule A or VA) (if applicable).
- Cover Letter (optional but accepted).
- Performance Appraisal (optional but accepted).
- Professional Certification (if applicable).
- Proof of Marriage Status (for military spouse preference).
How to Apply
- To apply for this position, you must complete the initial online application through the official application portal. First, log in to your the official application portal account (or create one) and open the announcement. Follow the prompts to select your resume and other supporting documents. Answer all questions in the application questionnaire and attach all required documentation. Click the Submit Application b…
- You will receive a unique assessment link via email. Set aside at least 3 hours for the assessments. Ensure your resume is two pages or less (effective September 27, 2025) and includes all required details. Review the entire announcement and instructions before applying.
Additional Information
- This position is open to Federal employees (Competitive and Excepted service), Career Transition (CTAP, ICTAP, RPL), Land and base management, Veterans, Military spouses, Individuals with disabilities (Schedule A), Peace Corps & AmeriCorps Vista, and other special authorities.
- First area of consideration is facility employees; second is VA agency; third is all other eligible applicants.
- The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
- VA encourages persons with disabilities to apply, including those eligible under Schedule A and disabled veterans with a compensable service-connected disability of 30% or more.
- Participation in the seasonal influenza vaccination program is a condition of employment for all VA Health Care Personnel.
- If you are relying on education to qualify, education must be accredited by an accrediting institution recognized by the U.S. Department of Education.
- For questions about this announcement, contact Simone Ball at 541-440-1000 X44275 or [email protected].
- The mailing address is White City VA Medical Center, 8495 Crater Lake Highway, White City, OR 97503.
About Company
The White City VA Medical Center is part of the VA Southern Oregon Rehabilitation Center & Clinics (SORCC), providing complete healthcare services to veterans in Southern Oregon.
The Center for Development and Civic Engagement (CDCE) office manages volunteer services, philanthropic engagement, and partnership solutions to support the medical center's mission. This role offers an opportunity to contribute directly to veteran care by coordinating community resources and volunteer programs.
White City VA Medical Center is named as the hiring organisation for the Voluntary Services Specialist post.
Frequently Asked Questions
Quick answers to common applicant questions about this position, eligibility and the application process.
Can I substitute education for the required specialized experience?
Yes, you may substitute a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree, or an LL.M. if related. A transcript must be submitted with your application.
What is the time-in-grade requirement for current federal employees?
Current federal employees must have served at least 52 weeks at the GS-09 level within the past 52 weeks. You must submit an SF-50 that clearly demonstrates this time-in-grade.
Is this position telework eligible or remote?
No, this position is not telework eligible and is not remote. It is located at the White City VA Medical Center in White City, Oregon.
What assessments are required after applying?
After submitting your application, you may be required to complete USA Hire Assessments, which measure critical general competencies. You will receive a unique assessment link via email and should set aside at least 3 hours to complete them.
What documents do I need to submit for Veterans Preference?
You must submit a legible copy of your DD-214 showing dates and character of service. For 10-point preference, also submit an SF-15 with required proof. If currently on active duty, provide documentation of impending separation within 120 days.