Job Description
DSHS ESA CSD Public Benefits Specialist 4 is listed by State of Washington. The Economic Services Administration (ESA), Community Solutions Division (CSD), is hiring a Public Advantages Specialist 4 (PBS4) to cater to as a leadworker in the Colfax Community Offerings Office.
In this role, you’ll guide and support a team of Public Upsides Specialists who workflow cash, medical, and food benefits for clients. You’ll assign perform, carry out thorough audits, and ensure team maintain high solution standards.
By spotting error trends and providing targeted coaching, you’ll shape staff development and efficiency. Also, you’ll perform intricate jobs such as setting up financial eligibility, interpreting rules, developing procedures, verifying overpayments, and making referrals to the Office of Financial Recovery.
This full-time post offers a pay range of $56,952 to $76,608 per year and is best-suited for experienced public gains professionals set to grab on leadership responsibilities.
Salary & Compensation
Salary: $56,952 - $76,608 per year.
Qualification
To qualify for the Public Advantages Specialist 4 role, you must have background in public benefits eligibility determination and leadership. This role demands insight of cash, medical, and food assistance programs, as well as the aptitude to audit cases and coach workforce.
- Know-how as a Public Upsides Specialist or equivalent, covering determining eligibility for cash, medical, and food gains.
- Demonstrated capacity to lead or mentor a group, assign work, and conduct caliber assurance audits.
- Understanding of state and federal regulations governing public assistance programs.
- Ability in interpreting complex policies and procedures.
- Aptitude to pinpoint error tendencies and supply targeted coaching to boost accuracy.
- Expertise with case management systems and data entry.
- Sturdy communication and interpersonal abilities for client and team interactions.
- Capacity to deal with involved cases involving overpayments and fraud referrals.
Duties & Responsibilities
- Lead and support a crew of Public Benefits Specialists in processing cash, medical, and food benefits.
- Assign function and monitor caseloads to make sure timely and exact offering delivery.
- Conduct thorough audits of cases to spot errors and guarantee compliance.
- Give targeted coaching and training to new and experienced workforce.
- Set up financial eligibility for complicated cases and interpret scheme rules.
- Grow and update procedures to refine efficiency and accuracy.
- Verify overpayments and create referrals to the Office of Financial Recovery.
- Assess cases for accuracy and completeness, taking corrective action as needed.
- Collaborate with other agencies and community partners to support clients.
- Uphold confidentiality and adhere to ethical standards.
Conditions & Requirements
- Must be able to operate full-time in the Colfax Community Solutions Office.
- Thriving completion of a background review may be needed.
- Must comply with state and federal regulations about public advantages.
- Aptitude to travel locally for training or meetings as needed.
- May want to perform overtime during peak periods.
Benefits
- Competitive salary span of $56,952 - $76,608 per year.
- Wrap up benefits package such as medical, dental, and vision insurance.
- Retirement plan through the Washington State Department of Retirement Systems.
- Paid vacation, sick exit, and holidays.
- Opportunities for expert development and path advancement.
- Function in a supportive team environment with a public solution agency.
How You Will Be Evaluated
- Application review to confirm minimum qualifications are met.
- Supplemental questionnaire assessment.
- Phone or in-person meeting for qualified applicants.
- Reference inspects and background verification.
- Job present contingent on winning completion of all pre-employment reviews.
Required Documents
- Finished online submission through the state professions portal.
- Responses to supplemental questions.
- Resume detailing related background.
- Include letter (optional but recommended).
- Transcripts or certifications if applicable.
How to Apply
- To put in, stop by the Washington State state careers portal (the formal submission portal). Produce or to your candidate account. Finalize the online submission and response all supplemental questions truthfully. Attach your resume and any other called for documents. Evaluate your submission for accuracy before sending in. Ensure your submission is handed in before the closing date of July 28, 2026.
Additional Information
- This role is with the Economic Services Administration, Community Offerings Division.
- The Colfax office serves Whitman County and surrounding domains.
- Veterans, persons with disabilities, and people from diverse backgrounds are encouraged to register.
- The State of Washington is an even opening employer.
- For questions about the role, contact the ESA HR team.
- If you need accommodation during the submission routine, please notify HR.
- This is a full-time, permanent post.
- Pay is set on know-how and qualifications within the posted range.
About Company
The State of Washington is the employer, operating through the Department of Social and Health Solutions (DSHS). DSHS is one of the largest state agencies, dedicated to improving the lives of Washington's most vulnerable residents.
The Economic Offerings Administration (ESA) within DSHS administers public assistance programs covering cash, food, and medical benefits. The Community Solutions Division (CSD) handles area offices that provide direct offerings to clients.
Operating for DSHS means contributing to a mission of health, safety, and self-sufficiency for people and families across the state.
Frequently Asked Questions
Quick answers to common applicant questions about this position, eligibility and the application process.