Job Description
Lead Social Caseworker – Children, Youth, & Family Services (Hotline Staff) is listed by El Paso County (CO) in Colorado Springs. El Paso County is hiring a Lead Social Caseworker for the Children, Youth, & Family Offerings Hotline Crew in Colorado Springs.
In this role, you’ll cater to as the early contact for the agency, handling involved calls related to child abuse and neglect. You’ll also conduct mandated reporter trainings for professionals, supply references to families, and act as backup for Hotline supervisors.
This is a full-time post with a hiring variety of $64,800 to $68,800 annually, within the broader pay span of $62,720 to $94,000 per year. Join a goal-oriented group dedicated to preventing child abuse and handing over exceptional customer offering to the community.
Salary & Compensation
Salary: $62,720 - $94,000 per year.
Qualification
To be considered for the Lead Social Caseworker role, you must upload unofficial transcripts with their wrapped up submission. This role requires a strong commitment to assisting vulnerable populations and families, along with background in child welfare or a related field.
- Dedication to assisting vulnerable populations and families.
- Sturdy active listening expertise and attention to element.
- Ability to operate independently or collaboratively.
- Expertise in child abuse prevention or related social solutions.
- Solution-focused mindset and positive attitude.
- Strong motivation and diligent function ethic.
- Reliable collaboration within a staff setting.
- Flexibility to handle complicated issues and community calls.
- Expertise of mandated reporter training needs.
- Unofficial transcripts must be uploaded with submission.
Duties & Responsibilities
- Assist as the first contact representative for the agency, handling Hotline calls.
- Resolve intricate matters related to child abuse and neglect.
- Contribute to child abuse prevention efforts.
- Provide resources and assist to families in need.
- Run mandated reporter trainings for professionals.
- Cater to as backup for Hotline supervisors.
- Deal with community calls and provide exceptional user solution.
- Spearhead new projects as needed.
- Uphold a solution-focused and positive method in all interactions.
Conditions & Requirements
- Full-time employment with El Paso County.
- Must upload unofficial transcripts with submission.
- Capacity to pass background review (if relevant).
- Sound driver's license may be needed for community outreach.
- Flexibility to perform occasional evenings or weekends if needed.
Benefits
- Competitive pay range of $62,720 - $94,000 per year.
- Hiring variety of $64,800 - $68,800 annually.
- Full-time employment with county gains (health, retirement, etc.
- Opportunity to form a frank influence on child abuse prevention.
- Supportive, goal-oriented crew environment.
How You Will Be Evaluated
- Submission examine located on qualifications and know-how.
- Supplemental questions may be employed to assess apt.
- Meeting with hiring group.
- Reference verifies.
- Background verify (if suitable).
Required Documents
- Finished online submission.
- Supplemental questions (if any).
How to Apply
- To apply for the Lead Social Caseworker position, visit the El Paso County professions portal on the authorized submission portal. Generate or to your candidate account. Wrap up the online submission and any supplemental questions. Upload your unofficial transcripts as part of the application. Review your submission for accuracy and hand in before the closing date of July 28, 2026.
Additional Information
- This role is section of the Children, Youth, & Family Services department.
- This role is set at 1675 West Garden of the Gods Road, 3rd Floor, Colorado Springs, CO 80907.
- The anticipated hiring span is $64,800 - $68,800 annually.
- The full salary range for this role is $62,720 - $94,000 per year.
- Closing date for submissions is July 28, 2026.
- Unofficial transcripts are called for at the time of submission.
- This is a full-time, onsite post.
- For questions, contact El Paso County Human Assets.
About Company
El Paso County is the governing body for Colorado Springs and surrounding fields, providing necessary services to residents. The Department of Children, Youth, & Family Offerings is dedicated to protecting vulnerable children and supporting families through prevention, intervention, and community tools.
This role is portion of the Hotline Staff, which serves as the first aspect of contact for reports of child abuse and neglect, making it a critical role for community safety.
El Paso County (CO) is named as the hiring organization for the Lead Social Caseworker – Children, Youth, & Family Solutions (Hotline Crew) post.
Frequently Asked Questions
Quick answers to common applicant questions about this position, eligibility and the application process.