Job Description
The Community Care Nurse Case Manager Registered Nurse (RN) is responsible for executing a simplify approach to receiving, triaging, and directing timely, coordinated care for Veterans. This role requires proficient practice and decision-making, deliberate planning, and strong critical-thinking skills.
The position is based at the VA Portland Health Care System in Portland, Oregon, and is open only to current, permanent employees of the VA Health Care System.
The nurse will possess intimate knowledge of the internal referral care process, clinical review criteria, and utilization management.
Qualification
To qualify, you must be a current, permanent VA employee and meet the basic requirements: proficiency in English, graduation from an approved nursing program (ACEN or CCNE accredited), and an active, unrestricted RN license. Grade determination depends on education and experience.
- English Language Proficiency: Must be proficient in basic written and spoken English (38 U.S.C. 7403(f)).
- Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by ACEN or CCNE at the time the program was completed.
- Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may be appointed temporarily upon obtaining a state license, then converted to permanent after graduation.
- Graduates of foreign nursing schools must have a current, full, active, and unrestricted registration that meets the requirement for graduation from an approved school. Foreign education beyond associate degree requires equivalency validation (e.g., ICD).
- Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory, or Commonwealth of the United States, or the District of Columbia.
- Grade Determinations: Nurse I, Level I: ADN or Diploma in Nursing. Nurse I, Level II: ADN/Diploma plus 1 year experience, or BSN. Nurse I, Level III: ADN/Diploma plus 2 years (1 year at Level II), or BSN plus 1 year, or MSN, or Master's in related field with BSN. Nurse II: BSN plus 2 years (1 year at Level III), or MSN plus 1 year, or Master's in related field with BSN plus 1 year, or Doctoral degree in Nursing, or …
- Grandfathering Provision: Current VHA employees in the 0610 series performing duties as described in the qualification standard on 1/29/2024 are considered to have met all qualification requirements for the grade held.
- Experience as an RN will be evaluated on five dimensions: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence-Based Practice/Research.
Role Responsibilities
Execute a simplify approach to receiving, triaging, and directing timely, coordinated care for Veterans in the community.
- Possess intimate knowledge of the internal referral care process, clinical review criteria, and utilization management.
- Demonstrate proficient practice and decision-making, deliberate planning, and strong critical-thinking skills.
- Deliver fundamental, knowledge-based care to assigned clients while developing technical competencies (Nurse I, Level I).
- Integrate biopsychosocial concepts, cognitive skills, and technically competent practice in providing care to clients with basic or complex needs (Nurse I, Level II).
- Demonstrate proficiency in practice based on conscious and deliberate planning; self-directed in goal setting for managing complex client situations (Nurse I, Level III).
- Demonstrate leadership in delivering and improving complete care through collaborative strategies with others (Nurse II).
- Execute position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care beyond the immediate practice setting (Nurse III).
Conditions & Requirements
U.S. Citizenship; non-citizens may be appointed only when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Subject to urinalysis to screen for illegal drug use prior to appointment (testing designated position).
- Selective Service Registration required for males born after 12/31/1959.
- Subject to background/security investigation.
- Must complete an online onboarding process.
- Must pass pre-employment physical examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- May be required to serve a probationary period.
- Acceptable form(s) of identification required; driver's licenses or state-issued IDs that are not REAL ID compliant cannot be used after May 7, 2025.
Benefits
A career with the U.S. government provides employees with a complete benefits package.
- Access to a range of benefits designed to make your federal career rewarding.
- Eligibility for benefits depends on the type of position (full-time, part-time, or intermittent).
- Contact the hiring agency for more information on specific benefits offered.
How to Apply
To apply, open the official application portal and with your the official application portal/Login.gov account. Complete the full occupational questionnaire and attach your federal resume and all required documents (including your most current SF-50). Submit your complete application package by 11:59 PM (ET) on 08/03/2026. After submission, you will receive a confirmation email. Applications are reviewed after the c…
- Referred applicants may be contacted for an interview. You can check your application status anytime by logging into your the official application portal account.
Additional Information
This vacancy is open only to current, permanent employees of the VA Health Care System.
- The 2-page Resume requirement does not apply to this position; use the standard Clinical Resume Document link provided in the announcement.
- Participation in the seasonal influenza program is a condition of employment for all VA Health Care Personnel (HCP).
- HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees.
- Wearing a face mask is required when an exemption to the influenza vaccination has been granted.
- HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
- Agency contact: Adam Town, Phone 458-262-9926, Email [email protected].
- Address: VA Portland Health Care System, 3710 Southwest US Veterans Hospital Road, Portland, OR 97239 US.
About Company
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care to over 9 million Veterans each year. The VA Portland Health Care System serves Veterans in Oregon and Southwest Washington, offering a full range of medical, surgical, and mental health services. This Nurse (Case Manager) role is part of the Community Care team, which coordinates care for Veterans who receive services from non-VA providers. Working at VA means serving those who served, with a focus on patient-centered, high-quality care. Veterans Health Administration is named as the hiring organisation for the Nurse (Case Manager) post.
FAQs
Can I apply if I am not a current VA employee?
No, this vacancy is open only to current, permanent employees of the VA Health Care System. Internal to the agency means you must already be a VA employee.
What is the difference between Nurse I, II, and III levels?
The grade level depends on your education and experience. Nurse I has three levels based on degree and years of experience. Nurse II requires a BSN with 2 years of experience (or MSN with 1 year, etc.). Nurse III requires an MSN with 2 years of specialized experience (or equivalent). Higher levels involve more leadership and complex care management.
Is this position eligible for telework or remote work?
No, telework is not eligible and this is not a remote position. The role is onsite at the VA Portland Health Care System in Portland, Oregon.
What documents are required to apply?
You must submit a resume and your most current SF-50 (dated 2026; award SF-50 not acceptable). Additional documents like transcripts, license, DD-214, and SF-15 may be required depending on your eligibility (e.g., Veterans' Preference).
How will my experience be evaluated?
Your application and resume will be reviewed to ensure you meet the qualifications. Your education, scope, and length of nursing practice will determine your grade and salary. Experience is evaluated on five dimensions: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence-Based Practice/Research.