Job Description
U.S. Customs and Border Protection (CBP), Office of Facilities and Asset Management (OFAM), is hiring a Program Manager to serve as its representative at the Buffalo Field Office.
In this role, you’ll liaise between OFAM leadership and the Office of Field Operations (OFO) leadership and operators, securing frontline facilities support the Air and Marine Operations, U.S. Border Patrol, and OFO missions.
You’ll plan, organize, control, and assess facility management function, lead involved projects, define critical quality elements, and suggest process improvements to enhance service delivery, decrease expenses, and enhance standard.
This role is best-suited for present CBP employees with sturdy scheme management and liaison expertise who hope to straight influence operational facilities.
Salary & Compensation
Salary: $131,525 - $170,987 per year.
Qualification
To qualify for the GS-14 grade level, you must have one year of specialized experience equivalent to at least the next lower grade level. Your resume must explicitly explain how you gather this condition.
- Overseeing programs to decide progress against long-range plans, such as personnel, funding, and tool adjustments.
- Serving as a liaison between program offices and government agencies to guarantee personnel back and policy compliance.
- Providing technical assistance and straight aid to management workforce on planning systems and management programs.
- Know-how may be paid or unpaid, covering volunteer perform through National Offering programs (e.g., Peace Corps, AmeriCorps).
- Current federal employees must meet Time-in-Grade conditions (52 weeks at the next lower grade or equivalent) by the closing date.
- You must be a U.S. Citizen to put in.
- Males born after 12/31/1959 must be registered with Selective Solution.
- Leading U.S. Residency for at least three of the last five years (waivers may apply for certain federal or study abroad situations).
- All pre-employment procedures will be conducted in English.
Duties & Responsibilities
- Cater to as OFAM's representative at the Buffalo Field Office, liaising between OFAM leadership and OFO leadership and operators.
- Blueprint, organize, control, and assess facility management operate on behalf of OFAM.
- Lead complex projects, define critical grade considerations, and advise process improvements to refine offering delivery, lower prices, and boost caliber.
- Provide subject matter expertise and technical direction in venture management, analysis, routine improvement, and methodology for projects within the Field Office's sphere of responsibility.
- Supervise programs to work out progress against long-range schemes and adjust personnel, funding, and references as needed.
Conditions & Requirements
- U.S. Citizenship needed.
- Main U.S. Residency for at least three of the last five years (waivers doable for federal employees, military, study abroad, or contractors supporting the U.S. State).
- Must pass a background investigation.
- Subject to drug testing under the DHS Drug-Free Workplace Strategy.
- Must adhere to public sector ethics standards and obtain approval for outside employment or company activity.
- New federal employees must assist a one-year probationary period.
- This is a bargaining unit post represented by the National Treasury Employees Union (NTEU).
- DHS applies E-Verify to confirm employment eligibility.
Benefits
- Finalize federal gains package such as health, dental, vision, life, and long-term care insurance.
- Retirement scheme and Thrift Savings Plan (comparable to a 401(k)).
- Adaptable Spending Account and Employee Assistance Plan.
- Personal exit days and paid federal holidays.
- Possible versatile function schedules, tuition reimbursement, transportation subsidies, uniform allowance, health and wellness programs, and fitness centers.
- Disabled veteran depart on offer for eligible veterans hired on or after November 5, 2016.
How You Will Be Evaluated
- Your submission will be evaluated set on your resume, responses to the submission questionnaire, and USA Take on Competency Located Assessments.
- Assessed competencies contain Attention to Detail, Client Solution, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Expertise, Learning, Self-Management, Strain Tolerance, Teamwork, Decision Making, and Reasoning.
- If you’re best qualified, you may be referred to the hiring manager for consideration and possible meeting.
- Additional picking criteria may be administered during the meeting process.
- Overstating qualifications or cheating on assessments may consequence in removal from consideration.
- You’ll be notified by email after each step: submission receipt, referral, and final disposition.
Required Documents
- Resume (two pages or less, uploaded as PDF, not password protected) containing full legal label, address, phone figure, finish perform history with thorough responsibilities, dates (MM/DD/YY), hours per week, position title, series, grade, and salary.
- Responses to the role questionnaire.
- Responses to the USA Hire Competency Set Assessment.
- Existing and former federal employees: most latest SF-50 showing competitive status (Tenure 1 or 2, Role Occupied 1) and SF-50 reflecting highest grade held or packed performance level, plus SF-50 to assist time-in-grade.
- CTAP eligibles: separation notice, most new SF-50, most recent performance rating, and agency certification or OPM notification.
- Present or former political appointees: initial and termination SF-50s and a statement with particulars of the political appointment.
- Sensible accommodation request form (if relevant).
- Optional: current performance appraisal and/or incentive awards.
How to Apply
- To apply, to your the authorized submission portal account (or produce one) and unseal the announcement. Wrap up the online application questionnaire and attach all required documents, covering your federal resume and SF-50s if suitable. Hand in your complete submission package by 11:59 PM Eastern Time on 07/22/2026. After submission, you may get a original tie to finalize the USA Recruit Competency Located Assessment…
- You must finish these within 48 hours of the announcement closing. Fix aside at least 3 hours for the assessments. You can request a testing accommodation if needed. Assess your application status in the formal submission portal and monitor your email for notifications.
Additional Information
- This role is open to existing CBP employees in permanent competitive offering positions and CTAP-eligible CBP employees.
- Additional selections may be built for other organizational divisions or units within the matching responsibility location.
- The unseal period may be extended to permit for a sufficient candidate pool.
- Tentative role offer expected within 60 days after the announcement closes.
- If selected, you must wrap up Optional Form 306, Declaration for Federal Employment.
- Incorrect statements may effect in withdrawal of give, dismissal, fine, or imprisonment.
- The Fair Shot to Compete for Roles Act prohibits requesting criminal history before a conditional provide; complaints may be sent to [email protected].
- Contact the CBP Hiring Center at 855-500-3722 or [email protected] for questions.
- Your submission may be shared with other DHS components for alike positions if you opt in.
About Company
U.S. Customs and Border Protection (CBP) is the largest federal law enforcement agency within the Department of Homeland Security, responsible for securing the nation's borders and facilitating lawful trade and travel.
The Office of Facilities and Asset Management (OFAM) handles CBP's diverse portfolio of frontline operations facilities, such as those for Air and Marine Operations, Border Patrol, and Field Operations.
This role is based in Buffalo, NY, where you’ll right away back the operational readiness of CBP facilities in the region. Office of Facilities and Asset Management is named as the hiring organization for the Program Manager post.
Frequently Asked Questions
Quick answers to common applicant questions about this position, eligibility and the application process.