Program Manager - Buffalo, NY

To qualify for the GS-14 grade level, you must have one year of specialized experience equivalent to at least the next lower grade level. Your resume must explicitly describe how you meet this requirement.

• Overseeing programs to determine progress against long-range plans, including personnel, funding, and resource adjustments.
• Serving as a liaison between program offices and government agencies to ensure personnel support and policy compliance.
• Providing technical assistance and direct support to management staff on planning systems and management programs.
• Experience may be paid or unpaid, including volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps).
• Current federal employees must meet Time-in-Grade requirements (52 weeks at the next lower grade or equivalent) by the closing date.
• You must be a U.S. citizen to apply.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years (waivers may apply for certain federal or study abroad situations).
• All pre-employment processes will be conducted in English.

Serve as OFAM's representative at the Buffalo Field Office, liaising between OFAM leadership and OFO leadership and operators.

• Plan, organize, control, and assess facility management work on behalf of OFAM.
• Lead complex projects, define critical quality factors, and recommend process improvements to improve service delivery, reduce costs, and improve quality.
• Provide subject matter expertise and technical direction in project management, analysis, process improvement, and methodology for projects within the Field Office's area of responsibility.
• Oversee programs to determine progress against long-range plans and adjust personnel, funding, and resources as needed.

U.S. citizenship required.

• Primary U.S. residency for at least three of the last five years (waivers possible for federal employees, military, study abroad, or contractors supporting the U.S. government).
• Must pass a background investigation.
• Subject to drug testing under the DHS Drug-Free Workplace Plan.
• Must adhere to government ethics standards and obtain approval for outside employment or business activity.
• New federal employees must serve a one-year probationary period.
• This is a bargaining unit position represented by the National Treasury Employees Union (NTEU).
• DHS uses E-Verify to confirm employment eligibility.

Complete federal benefits package including health, dental, vision, life, and long-term care insurance.

• Retirement plan and Thrift Savings Plan (similar to a 401(k)).
• Flexible Spending Account and Employee Assistance Program.
• Personal leave days and paid federal holidays.
• Possible flexible work schedules, tuition reimbursement, transportation subsidies, uniform allowance, health and wellness programs, and fitness centers.
• Disabled veteran leave available for eligible veterans hired on or after November 5, 2016.

This position is open to current CBP employees in permanent competitive service positions and CTAP-eligible CBP employees.

• Additional selections may be made for other organizational divisions or units within the same duty location.
• The open period may be extended to allow for a sufficient applicant pool.
• Tentative job offer expected within 60 days after the announcement closes.
• If selected, you must complete Optional Form 306, Declaration for Federal Employment.
• False statements may result in withdrawal of offer, dismissal, fine, or imprisonment.
• The Fair Chance to Compete for Jobs Act prohibits requesting criminal history before a conditional offer; complaints may be sent to [email protected].
• Contact the CBP Hiring Center at 855-500-3722 or [email protected] for questions.
• Your application may be shared with other DHS components for similar positions if you opt in.

U.S. Customs and Border Protection (CBP) is the largest federal law enforcement agency within the Department of Homeland Security, responsible for securing the nation's borders and facilitating lawful trade and travel. The Office of Facilities and Asset Management (OFAM) manages CBP's diverse portfolio of frontline operations facilities, including those for Air and Marine Operations, Border Patrol, and Field Operations. This role is based in Buffalo, NY, where you will directly support the operational readiness of CBP facilities in the region. Office of Facilities and Asset Management is named as the hiring organisation for the Program Manager post.