Program Manager - Camp Springs, MD

Current federal employees must have served 52 weeks at the GS-13 level or equivalent.

• Selective Placement Factor: You must have a 508 Trusted Tester Certification. Provide proof of certification with Trusted Tester identification number or DHS Trusted Tester Certificate with identification number in your resume.
• GS-14: One year of specialized experience equivalent to the GS-13 level in the federal government, including: conducting manual and automated accessibility testing of digital products; leveraging technology to enhance digital learning and program efficiency; managing accessibility compliance and training programs; developing project plans and collaborating with stakeholders; designing, developing, and delivering tra…
• Time-in-Grade: Current federal employees must have served 52 weeks at the GS-13 level or equivalent by 07/27/2026.
• No educational substitution at this grade level.
• You must be a U.S. Citizen or U.S. National.
• Eligible hiring paths: Federal employees (competitive service), Career Transition (CTAP/ICTAP), Land/Base Management, Veterans, Military Spouses, Individuals with Disabilities (Schedule A), Peace Corps & AmeriCorps VISTA, and other special authorities.
• Residency Requirement: For applicants not currently employed by USCIS, must have resided in the U.S. for 3 of the last 5 years, or worked for the U.S. Government overseas, or been a dependent of a federal/military employee serving overseas.

Manage and oversee agency-wide Section 508 accessibility compliance for distance learning programs.

• Coordinate with subject matter experts and stakeholders to ensure alignment with agency needs.
• Design, develop, and deliver high-quality accessibility training and development opportunities for employees.
• Conduct manual and automated Section 508 accessibility testing of digital learning products, including eLearning, online, and PDF materials, using industry-standard tools and screen readers.
• Advise senior leadership, project managers, and program offices on accessibility risk management, 508 compliance policies, and proven methods.
• Lead the intake and evaluation of training programs.
• Train and lead lower-level testers.
• Collaborate with developers and designers to remediate accessibility barriers.
• Evaluate program effectiveness to ensure continuous improvement.

U.S. Citizenship or U.S. National required.

• Successfully pass a Background Investigation including financial disclosure.
• Pass a drug screening.
• Males born after 12/31/1959 must be registered with the Selective Service.
• Political appointees may require OPM approval before on-boarding.
• This position is NOT considered 'essential' for purposes of reporting to work when the facility might otherwise be closed.
• Residency Requirement: 3 of the last 5 years residing in the U.S., working overseas for the U.S. Government, or as a dependent of a federal/military employee serving overseas.
• May be required to serve a 1-year probationary period.
• If you have received a Voluntary Separation Incentive Payment (VSIP), you must repay it if reemployed within 5 years.

Complete benefits package including health, dental, vision, life, and long-term care insurance.

• Retirement plan and Thrift Savings Plan (similar to a 401(k)).
• Flexible Spending Account and Employee Assistance Program.
• Personal leave days and paid federal holidays.
• Flexible work schedules and telework (as determined by agency policy).
• Tuition reimbursement and transportation subsidies.
• Uniform allowance, health and wellness programs, and fitness centers.
• Employee training and developmental opportunities.
• Disabled veteran leave available for eligible veterans hired on or after November 5, 2016.

This position is open to current Federal employees with competitive status, reinstatement, OPM Interchange Agreement, surplus/displaced eligibles, VEOA, VRA (up to GS-11), Schedule A, 30% Disabled Veterans, Certain Military Spouses, Land/Base Management, and other non-competitive hiring authorities.

• USCIS may fill one or more positions using this vacancy.
• Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
• The Fair Chance to Compete for Jobs Act prohibits DHS from requesting criminal history before a conditional offer of employment.
• Reasonable Accommodation (RA) requests can be made during the application process.
• If selected, you will undergo a suitability/security background investigation.
• Telework is episodic and determined by agency policy; teleworkers are expected to work during dismissals and closures or request leave.
• The Office of Personnel Management (OPM) must authorize employment offers to current or former political appointees.
• False statements on any part of the application may result in withdrawal of offer, dismissal, fine, or imprisonment.

U.S. Citizenship and Immigration Services (USCIS) is the agency within the Department of Homeland Security that oversees lawful immigration to the United States. USCIS processes immigration and naturalization applications, adjudicates petitions, and provides immigration services to millions of customers each year. The Office of Human Capital and Training, Training and Career Development Division is responsible for developing and delivering training programs that support the USCIS workforce. This Program Manager role directly supports the agency's commitment to accessibility by ensuring that all distance learning products comply with Section 508 standards, enabling employees with disabilities to access professional development.