Program Manager at Office of Human Capital and Training, Training and Career Development Division — Applications Closed

Job Description

USCIS, within the Department of Homeland Security, is seeking a Program Manager to assist as the Digital Learning Accessibility Program Manager in the Office of Human Capital and Training, Training and Career Development Division.

This role is located in Camp Springs, Maryland, and is responsible for overseeing Section 508 testing for all distance learning programs, managing processes and teams, and making sure accessibility compliance for adult education and expert development courses. The role is full-time, permanent, and telework-eligible.

Present federal employees with competitive status, veterans, military spouses, people with disabilities, and other unique hiring authorities are encouraged to put in. The pay span is $143,913 to $187,093 per year at the GS-14 grade level.

Salary & Compensation

Salary: $143,913 - $187,093 per year.

Qualification

Existing federal employees must have served 52 weeks at the GS-13 level or equivalent.

• Selective Placement Aspect: You must have a 508 Trusted Tester Certification. Offer proof of certification with Trusted Tester identification count or DHS Trusted Tester Certificate with identification total in your resume.
• GS-14: One year of specialized expertise equivalent to the GS-13 level in the federal public sector, covering: carrying out manual and automated accessibility testing of digital products. Using technology to enhance digital learning and scheme efficiency; managing accessibility compliance and training programs; developing venture blueprints and collaborating with stakeholders; designing, developing, and handing over tra…
• Time-in-Grade: Current federal employees must have served 52 weeks at the GS-13 level or equivalent by 07/27/2026.
• No educational substitution at this grade level.
• You must be a U.S. Citizen or U.S. National.
• Eligible hiring paths: Federal employees (competitive offering), Career Transition (CTAP/ICTAP), Land/Base Management, Veterans, Military Spouses, People with Disabilities (Schedule A), Peace Corps & AmeriCorps VISTA, and other distinct authorities.
• Residency Condition: For candidates not currently employed by USCIS, must have resided in the U.S. For 3 of the last 5 years, or worked for the U.S. State overseas, or been a dependent of a federal/military employee serving overseas.

Duties & Responsibilities

• Oversee and supervise agency-wide Section 508 accessibility compliance for distance learning programs.
• Coordinate with subject matter specialists and stakeholders to make sure alignment with agency wants.
• Design, grow, and provide high-quality accessibility training and development prospects for employees.
• Conduct manual and automated Section 508 accessibility testing of digital learning offerings, such as eLearning, online, and PDF materials, using industry-standard resources and screen readers.
• Advise experienced leadership, task managers, and program offices on accessibility risk management, 508 compliance policies, and proven methods.
• Lead the intake and evaluation of training programs.
• Train and lead lower-level testers.
• Collaborate with developers and designers to remediate accessibility barriers.
• Evaluate plan effectiveness to confirm continuous improvement.

Conditions & Requirements

• U.S. Citizenship or U.S. National needed.
• Successfully pass a Background Investigation including financial disclosure.
• Pass a drug screening.
• Males born after 12/31/1959 must be registered with the Selective Solution.
• Political appointees may require OPM approval before on-boarding.
• This role isn’t considered 'necessary' for purposes of reporting to work when the facility might otherwise be closed.
• Residency Requirement: 3 of the last 5 years residing in the U.S., operating overseas for the U.S. Public sector, or as a dependent of a federal/military employee serving overseas.
• May demand to cater to a 1-year probationary period.
• If you’ve received a Voluntary Separation Incentive Payment (VSIP), you must repay it if reemployed within 5 years.

Benefits

• Finish gains package covering health, dental, vision, life, and long-term care insurance.
• Retirement plan and Thrift Savings Scheme (similar to a 401(k)).
• Versatile Spending Account and Employee Assistance Scheme.
• Personal depart days and paid federal holidays.
• Adaptable function schedules and telework (as determined by agency policy).
• Tuition reimbursement and transportation subsidies.
• Uniform allowance, health and wellness programs, and fitness centers.
• Employee training and developmental opportunities.
• Disabled veteran exit on offer for eligible veterans hired on or after November 5, 2016.

How You Will Be Evaluated

1. Your submission will be evaluated based on your resume, supporting documents, responses to the submission questionnaire, and any required assessments.
2. You’ll be assessed on competencies such as Attention to Point, User Offering, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Abilities, Learning, Reasoning, Self-Management, Strain Tolerance, and Teamwork.
3. If you’re called for to wrap up USA Recruit Assessments, you’ll be notified after sending in your submission. Fix aside at least 3 hours for the assessments.
4. Veterans: Certain veterans may be eligible under VEOA or VRA. View Feds Take on Vets for more details.
5. CTAP/ICTAP eligibles must be rated at a minimum score of 77 to be considered well qualified.
6. Candidates referred to the hiring office may want to finalize a writing sample or writing exercise as part of the meeting/shortlisting procedure.

Required Documents

• Resume: Restrict to no more than two pages. Cover post title (series and grade if federal), tasks, employer name and address, supervisor title and phone, launch and close dates (mm/dd/year), full-time or part-time status (hours per week), and pay.
• Proof of 508 Trusted Tester Certification: Give certificate with identification figure or DHS Trusted Tester Certificate.
• Veterans: DD214 (participant 4 copy) or SF-15 for 10-point preference, and/or certification under VOW Act.
• Land/Base Management: Appointment and termination SF-50s and performance ratings for each solution period totaling more than 24 months.
• Present or former Federal employees: SF-50 showing appointment in competitive offering, tenure, grade/step, and packed performance level.
• CTAP/ICTAP: Agency observe, most recent performance rating, and most current SF-50.
• Political appointees: SF-50 and statement with role title, appointment type, agency, and dates.
• If relying on education: Transcripts from accredited institutions.

How to Apply

1. To apply, unseal the authorized submission portal and with your the official submission portal/Login.gov account. Finish the federal submission questionnaire and attach all needed documents, covering a resume no longer than two pages. Send in your complete submission package by 11:59 PM (ET) on 07/27/2026. If you’re called for to wrap up USA Recruit Assessments, you’ll obtain a one-of-a-kind assessment tie after submi…
2. Place aside at least 3 hours to finalize them. You can request a testing accommodation if needed. After sending in, track your submission status in the formal submission portal. If you can’t register online, contact the HROC Staffing Support Desk at 952-697-8380 or [email protected] at least one company day before the due date.

Additional Information

• This role is open to existing Federal employees with competitive status, reinstatement, OPM Interchange Agreement, surplus/displaced eligibles, VEOA, VRA (up to GS-11), Schedule A, 30% Disabled Veterans, Certain Military Spouses, Land/Base Management, and other non-competitive hiring authorities.
• USCIS may fill one or more positions using this vacancy.
• Registering to this announcement certifies that you provide permission for DHS to stake your submission with others in DHS for alike positions.
• The Just Chance to Compete for Roles Act prohibits DHS from requesting criminal history before a conditional present of employment.
• Fair Accommodation (RA) requests can be created during the application process.
• If selected, you’ll undergo a suitability/security background investigation.
• Telework is episodic and determined by agency policy; teleworkers are expected to operate during dismissals and closures or request leave.
• The Office of Personnel Management (OPM) must authorize employment gives to present or former political appointees.
• Incorrect statements on any portion of the submission may effect in withdrawal of give, dismissal, fine, or imprisonment.

About Company

U.S. Citizenship and Immigration Services (USCIS) is the agency within the Department of Homeland Security that supervises lawful immigration to the United States. USCIS procedures immigration and naturalization submissions, adjudicates petitions, and offers immigration offerings to millions of clients each year.

The Office of Human Capital and Training, Training and Career Development Division is responsible for developing and providing training programs that aid the USCIS workforce.

This Program Manager role right away assists the agency's commitment to accessibility by ensuring that all distance learning products comply with Section 508 standards, enabling employees with disabilities to access professional development.