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Job Description
The Department of Veterans Affairs, Veterans Health Administration, is seeking a Program Manager for the Standard, Safety, and Merit (QSV) Grade and Performance (Q&P) directorate. This role is assigned to the Integrated Veteran Care, Integrated External Networks division.
The incumbent serves as a manager over several departments and programs supporting the Office of Integrated Veteran Care Programs.
You’ll organize efforts to build and carry out scheme performance measures, provide governance and operations oversight for enterprise-wide healthcare payment and medical claim integrity operations, and supervise reimbursement accuracy.
This role is ideal for experienced federal program managers with a background in healthcare operations and data-driven decision-making. The operate sphere is based in Topeka, KS, with ad hoc telework eligibility.
Salary & Compensation
Salary: $125,776 per year.
Qualification
To qualify for this GS-14 Program Manager role, you must gather time-in-grade conditions and have one year of specialized background equivalent to GS-13. There’s no educational substitution at this grade level. U.S. Citizenship is needed.
- You must be a U.S. Citizen to register.
- Time-In-Grade: Existing or former Federal employees must have served 52 weeks at the GS-13 level (any occupation) within the past 52 weeks.
- Send in an SF-50 showing time-in-grade eligibility. If your most latest SF-50 is less than one year longstanding, give an additional SF-50 that plainly shows one year of time-in-grade.
- Specialized Know-how: One year of expertise equivalent to GS-13 that includes overseeing healthcare payment and medical claim integrity operations, providing strategic direction, and registering analytical methodologies to assess plan performance.
- Background must cover presenting findings to experienced leadership or congressional workforce.
- No educational substitution at GS-14.
- Volunteer perform (e.g., Peace Corps, AmeriCorps) is credited as qualifying know-how.
- You must encounter all needs by the closing date: 07/20/2026.
Duties & Responsibilities
- Arrange development and implementation of scheme performance measures based on emerging priorities.
- Provide governance and operations oversight for enterprise-wide healthcare payment and medical claim integrity operations.
- Strategy, organize, and finish plan segment schemes, operational analyzes, information collection, and legislative responses.
- Manage healthcare payment and medical claim integrity control activities to strengthen reimbursement accuracy.
- Carry out marketplace research, management surveys, research projects, and advisory offerings on matters of substantial scope and impact.
- Scheme, schedule, and transport out primary projects, internal reviews, and scheme evaluations to assess and boost compliance.
- Collaborate with clinical, policy, financial, operational, contractor, and other stakeholders to assess plan demands.
- Function with external stakeholders covering contractors, private-sector healthcare providers, and trade bodies.
- Administratively run caliber, danger, and performance improvement initiatives.
Conditions & Requirements
- U.S. Citizenship called for.
- Subject to background/security investigation.
- Selective Offering Registration for males born after 12/31/1959.
- Must cater to a 1-year probationary period or 2-year trial period.
- Participation in the seasonal influenza vaccination scheme is needed for all VA Health Care Personnel.
- REAL ID compliant driver's license or state-issued ID called for for pre-employment identification (effective May 7, 2025).
- Telework eligible on an ad hoc basis; eligibility discussed during meeting.
- Pre-placement physical examination isn’t needed.
Benefits
- Wrap up federal gains package such as health insurance, retirement, and paid depart.
- Eligibility depends on post category (full-time, part-time, intermittent).
- Contact the hiring agency for precise gain specifics.
How You Will Be Evaluated
- Your submission will be evaluated located on your resume, supporting documents, questionnaire responses, and any called for assessments.
- You’ll be assessed on competencies: Problem Solving, Applies Technology to Assignment, Creative Thinking, Manages and Organizes Info, Planning and Evaluation, Decision Making.
- Expertise must be entirely documented on your resume covering post title, responsibilities, month/year begin/finish dates, and hours per week.
- Part-time background is credited set on time actually spent.
- Veterans' preference puts in; eligible veterans should claim preference and supply DD-214 or equivalent.
- After evaluate, a referral certificate is issued and candidates are notified by email.
- Referred you may be contacted for an meeting and may be asked to hand in additional data.
Required Documents
- Resume (must be 2 pages or less, PDF recommended, 5MB max).
- Most new SF-50 (Notification of Personnel Action) showing time-in-grade eligibility (not an award SF-50).
- If your most current SF-50 is less than one year aged, offer an additional SF-50 that evidently reveals one year of time-in-grade (e.g., within grade increase or promotion older than one year).
- CTAP/ICTAP documentation (if relevant): agency observe, most latest performance rating, and SF-50.
- Veterans' preference documentation: DD-214 (showing character of service), SF-15 (if claiming 10-point preference), and any needed proof.
- Transcripts (if using education to qualify – not suitable at GS-14).
- Span letter (optional).
- Expert certification (if relevant).
- Performance appraisal (if suitable).
How to Apply
- Review the complete announcement and instructions before starting your submission.
- Go to the formal application portal and with your the authorized submission portal/Login.gov account. If you don't have an account, generate one.
- Click 'Put in Online' to commence the submission procedure.
- Pick your the official submission portal resume and/or upload supporting documents.
- Finalize the online submission questionnaire. You can preview the questionnaire before beginning.
Additional Information
- This announcement may be employed to load additional vacancies.
- CTAP/ICTAP eligible displaced federal employees get selection priority if well-qualified.
- VA prohibits requesting criminal history before tentative role offer (Fair Chance to Compete Act).
- Reasonable accommodation requests for USA Recruit Assessments must be built before early the assessments.
- If you’re a present or former federal employee, make sure your SF-50 obviously demonstrates time-in-grade.
- Award SF-50s aren’t accepted for time-in-grade verification.
- Participation in the seasonal influenza vaccination plan is a condition of employment for VA Health Care Personnel.
- Contact VHA National Recruitment Center at (844) 456-5208 or [email protected] with questions.
- Address: VHA Central Office - Integrated Veteran Care, 120 SE 6th Street Suite 102, Topeka, KS 66603.
About Company
The Department of Veterans Affairs (VA) is a cabinet-level federal agency that supplies healthcare, benefits, and memorial solutions to U.S. Military veterans. The Veterans Health Administration (VHA) is the largest integrated healthcare system in the United States, running over 1,200 healthcare facilities.
This role is within the Integrated Veteran Care (IVC) division, which centers on coordinating care for veterans through external networks and making sure standard and importance. The Grade, Safety, and Worth (QSV) directorate performs to refine healthcare outcomes and operational efficiency.
Frequently Asked Questions
Quick answers to common applicant questions about this position, eligibility and the application process.
What does a Program Manager at VA Integrated Veteran Care do?
The Program Manager supervises healthcare payment and medical claim integrity operations, grows performance measures, runs scheme evaluations, and collaborates with internal and external stakeholders to ensure compliance and improve caliber. This role is critical to making sure accurate reimbursement and reliable plan management within the VA's healthcare system.
Can I substitute education for background at the GS-14 level?
No, there’s no educational substitution at the GS-14 grade level. You must have one year of specialized background equivalent to GS-13.
What documents must confirm time-in-grade for existing federal employees?
You must send in an SF-50 that displays your time-in-grade eligibility. If your most latest SF-50 is less than one year old, you need an additional SF-50 that clearly shows one year of time-in-grade, such as a within-grade raise or promotion efficient more than one year ago. Award SF-50s aren’t accepted.
Is telework available for this role?
Yes, this role may be approved for ad hoc telework, significance occasional, non-recurring telework. Telework eligibility will be discussed during the meeting workflow. This isn’t a remote role.
What is the picking procedure after I register?
After the announcement closes, your submission is reviewed for qualifications and eligibility. If referred, you may be contacted for an meeting. You may also be asked to finalize USA Recruit Assessments. All referred candidates get a last notification once a picking decision is formed.
Are veterans given preference for this role?
Yes, veterans' preference puts in. Eligible veterans should claim preference (5-point or 10-point) in the submission questionnaire and provide a copy of their DD-214 showing character of offering. Disabled veterans and others eligible for 10-point preference must also send in an SF-15.