Job Description
The National Park Solution is hiring a Public Safety Dispatcher for the Midwest Region at Gateway Arch National Park in Saint Louis, Missouri. This role is in the Visitor and Asset Protection Division and involves working a regional communications center that serves multiple National Parks.
You’ll grab emergency and non-emergency calls, dispatch law enforcement, fire, and search and rescue references, and use computer-aided dispatch (CAD) and law enforcement databases. This role is unseal to all U.S. Citizens and eligible CTAP/ICTAP applicants.
The role is full-time, permanent, and located at 11 North 4th Street, Saint Louis, 7 63102. Telework isn’t open. The pay range is $46,561 to $67,264 per 6 at grades GS-6 and GS-7.
If you’ve expertise in public safety dispatch and want to cater to in a national park setting, this role provides a structured federal profession with finalize benefits.
Salary & Compensation
Salary: $46,561 - $67,264 per year.
Qualification
To qualify for the GS-6 level, you want one year of specialized know-how equivalent to GS-5, such as providing pre-arrival medical instructions or running NCIC. For GS-7, one year of specialized background equivalent to GS-7 is called for, covering prioritizing calls and using emergency systems.
There’s no substitution of education for expertise.
- U.S. Citizenship needed.
- Must be at least 18 years longstanding, or 16 with high school diploma or equivalent.
- For GS-06: one year of specialized know-how equivalent to GS-05, e.g., providing pre-arrival medical instructions, working law enforcement databases (NLETS, CJIS, NCIC), or getting ready records of notable events.
- For GS-07: one year of specialized background equivalent to GS-06, e.g., providing communication support to responders, prioritizing calls for offering, using emergency systems to arrange response, or training others on dispatching systems.
- Volunteer expertise, including Peace Corps and AmeriCorps, counts as qualifying know-how.
- All qualifications must be met by the closing date: 07/27/2026.
- Must wrap up initial online assessment and USA Take on Assessment if called for.
- Must hand in to a drug test and obtain negative consequence before appointment; subject to random testing.
- May need to perform on-call, evenings, weekends, holidays, overtime, and shift operate.
- At GS-07, may require to obtain Emergency Medical Dispatch (EMD) certification.
Duties & Responsibilities
- Perform emergency and non-emergency dispatch and call-taking for public safety incidents in a regional communications center serving multiple National Parks.
- Monitor and track equipment and personnel (law enforcement, structural fire, wildland fire, vessels, search and rescue) using a Computer Aided Dispatch (CAD) program.
- Work a multi-frequency radio console and prioritize radio traffic and communications.
- Apply National Crime Details Center (NCIC) and other law enforcement databases and records management systems.
- Perform records management, general public assistance, and aid to other park offices and partners.
- At GS-07, may obtain Emergency Medical Dispatch (EMD) certification.
- Responsibilities are developmental when filled below full performance level; promotion not guaranteed.
Conditions & Requirements
- Appointment subject to background investigation and favorable adjudication.
- Males must encounter Selective Solution Registration Act condition.
- Must assist a 1-year probationary period; employment may be terminated if not certified in writing that continued employment advances the public interest.
- Must participate in Straight Deposit Electronics Funds Transfer Plan.
How You Will Be Evaluated
- Your resume and supporting documents will be reviewed against your responses to the Occupational Questionnaire.
- You’ll be assessed on competencies: Attention to Element, Client Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Abilities, Learning, Reading Comprehension, Self-Management, Strain Tolerance, Teamwork.
- Category Rating procedures register: candidates are placed into Best Qualified, Well Qualified, or Qualified categories.
- Veterans with service-connected disability of at least 10% are listed in the highest quality category.
- Resumes must not exceed two single-sided pages; longer resumes won’t be accepted.
- Only one resume accepted; the most recent submission will be reviewed.
- If you inflate qualifications or cheat on assessments, you may be removed from consideration.
Required Documents
- Resume: list all jobs with month/year dates, hours worked per week, and rank/grade if military or civilian. Maximum 2 single-sided pages, 10-point font minimum, 0.5-inch margins.
- Finish Occupational Questionnaire (online).
- Veterans Preference Documentation: DD-214 (Participant 4 copy) or equivalent for non-disabled veterans. For disabled veterans, Purple Heart recipients, or mother/spouse of disabled/deceased veteran, send in SF-15 and supporting proof.
- If within 120 days of discharge, hand in signed documentation from Armed Forces certifying expected release, honorable conditions, settle grade, dates, and campaign medals.
- CTAP/ICTAP documentation: RIF separation observe, SF-50s showing path/conditional tenure and responsibility location, and most current performance appraisal.
- Sensible accommodation request documentation if needed for USA Recruit assessments.
- Don’t send in photographs or Adobe portfolio documents.
Benefits
- Finalize federal gains package such as health insurance, retirement, and paid depart.
- Eligibility depends on role sort (full-time, part-time, intermittent).
- Contact the hiring agency for precise benefit particulars.
How to Apply
- Go through the full announcement and instructions before starting.
- Go to the official application portal and with your the official submission portal/Login.gov account.
- Click the Put in Online button for this announcement.
- Reply all questions in the submission and attach all needed documents (resume, questionnaire, supporting documents).
- Hand in your wrap up submission package by 11:59 PM (ET) on 07/27/2026.
Additional Information
- A selectee receiving a first appointment to the Federal Government is entitled only to the lowest step of the grade for which selected.
- This role isn’t telework eligible and not remote.
- Promotion to the full performance level (GS-07) isn’t guaranteed.
- Contact Erika Weber at [email protected] for questions.
- Address: Gateway Arch National Park, 11 North 4th Street, Saint Louis, MO 63102.
- If you’re a displaced federal employee, you must be rated well-qualified (85 or above) for CTAP/ICTAP priority.
- Fair accommodation requests for USA Take on assessments must be sent in before early the assessments.
About Company
The National Park Offering (NPS) preserves unimpaired the organic and cultural tools of the National Park System for the enjoyment, education, and inspiration of this and coming generations.
Gateway Arch National Park in Saint Louis, Missouri, commemorates the westward expansion of the United States and involves the iconic Gateway Arch, the Aged Courthouse, and the museum.
The Visitor and Resource Protection Division ensures the safety of visitors and assets through law enforcement, emergency offerings, and dispatch operations. Operating here means contributing to the mission of protecting America's heritage as serving the public in a dynamic urban park setting.
Midwest Region, Gateway Arch National Park is named as the hiring organization for the Public Safety Dispatcher post.
Frequently Asked Questions
Quick answers to common applicant questions about this position, eligibility and the application process.