Job Description
Social Service Worker I - Hourly/At-Will/Part-Time is listed by City of Norwalk (CA). The City of Norwalk's Social Services Department is seeking a compassionate Social Service Worker I to respond to community members in need.
In this role, you will handle requests for emergency food and shelter assistance, provide counseling and advocacy, and connect clients with appropriate resources. You will also develop programs and classes, direct individuals to support groups, and perform special project assignments.
This is an hourly, at-will, part-time position ideal for someone passionate about helping others and making a direct impact in the Norwalk community.
Salary & Compensation
Salary: $25.31 - $32.89 per hour.
Qualification
Candidates must have the ability to interview, assess, and provide counseling or referrals to clients in need of specialized social services or public assistance. Experience determining eligibility for social service benefits and knowledge of applicable program regulations is required.
- Ability to interview and assess clients for social service needs.
- Experience providing counseling or referrals to clients.
- Knowledge of program regulations and departmental procedures for determining eligibility.
- Skill in preparing documentation and maintaining client records.
- Strong communication and interpersonal skills.
- Ability to work with diverse populations in a community setting.
- Experience in emergency food and shelter assistance preferred.
- Ability to develop and coordinate programs and classes.
Duties & Responsibilities
- Respond to requests for emergency food and shelter assistance.
- Provide counseling and advocacy to clients.
- Interview and assess clients to determine needs and eligibility.
- Refer clients to appropriate social services or public assistance programs.
- Develop and coordinate programs and classes for the community.
- Direct clients to support groups and other resources.
- Perform special project assignments as needed.
- Maintain accurate documentation and case records.
Conditions & Requirements
- Must be able to work part-time, hourly, at-will.
- Ability to pass a background check.
- Valid California driver's license may be required.
- Must be available to work flexible hours including some evenings or weekends if needed.
- Compliance with City of Norwalk policies and procedures.
Benefits
- Hourly pay range $25.31 - $32.89.
- Part-time schedule flexibility.
- Opportunity to serve the Norwalk community.
- Gain experience in social services and case management.
How You Will Be Evaluated
- Application review based on qualifications and experience.
- Supplemental questionnaire evaluation.
- Oral interview (if selected).
- Reference check.
- Background investigation.
Required Documents
- Completed online application.
- Supplemental questionnaire responses.
- Resume (optional but recommended).
How to Apply
- To apply, visit the City of Norwalk's career portal on the official application portal. Create an account or, then complete the online application and supplemental questions. Ensure all required fields are filled and attach any optional documents such as a resume. Submit your application before the closing date of August 10, 2026. The City may limit applications to the first 30 applicants, so apply promptly.
Additional Information
- This recruitment may close at any time without notice; apply immediately.
- The City reserves the right to limit applications to the first 30 applicants.
- This is an at-will, part-time, hourly position.
- The position is located at the Social Services Department at 11929 Alondra Blvd., Norwalk, CA.
- For questions, contact the City of Norwalk Human Resources Department.
- Applicants must be legally authorized to work in the United States.
About Company
The City of Norwalk is a municipal government serving a diverse community in Southeast Los Angeles County. Its Social Services Department provides essential assistance to residents in need, including emergency food and shelter, counseling, and advocacy programs.
Working for the City of Norwalk offers the chance to make a tangible difference in people's lives while gaining valuable public sector experience. City of Norwalk (CA) is named as the hiring organisation for the Social Service Worker I - Hourly/At-Will/Part-Time post.
Frequently Asked Questions
Quick answers to common applicant questions about this position, eligibility and the application process.