Staff Support Analyst at DLA Human Resources Operations — Applications Closed

Job Description

The Defense Logistics Agency (DLA) Human Resources Operations seeks a Staff Support Analyst to serve as the Policy Control Manager for all policies and issuances assigned to DLA Human Resources. You will oversee coordination of issuances in the DLA Task Manager Tracker (TMT) system..

Provide facility support and space management services as Facility Coordinator.. And serve as a Government Purchase Card (GPC) holder ensuring compliance with regulations. This full-time, permanent position is located at 3990 East Broad, Whitehall, OH 43218-3990, with telework eligibility as determined by agency policy.

The role is ideal for current federal employees, veterans, military spouses, and individuals with disabilities who meet the specialized experience or education requirements.

Salary & Compensation

Salary: $85,447 - $111,087 per year.

Qualification

To qualify at the GS-11 level, you must have one year of specialized experience equivalent to the GS-09 level, or a Ph.D./3 years of graduate education, or a combination. Specialized experience includes researching, analyzing, and administering personnel functions; identifying system deficiencies; and using management information systems.

• One year of specialized experience equivalent to GS-09 level in federal service, military, or private sector.
• Experience researching, analyzing, and administering assigned personnel functions and programs.
• Experience identifying system deficiencies and process gaps and advising management on resolutions.
• Experience utilizing management information systems to provide oral and written guidance for program execution.
• Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree, or LL.M., if related.
• Combination of graduate education and experience that totals 100% of the requirements.
• Education must be from an accredited institution recognized by the U.S. Department of Education.
• Foreign education must be evaluated by a credential evaluation service for equivalency to U.S. accredited programs.
• Volunteer work, including National Service programs (e.g., Peace Corps, AmeriCorps), is creditable experience.

Duties & Responsibilities

• Serve as Policy Control Manager for all policies and issuances assigned to DLA Human Resources.
• Provide oversight for coordination of all issuances in the DLA Task Manager Tracker (TMT) system.
• As Facility Coordinator, provide facility support and space management services.
• Establish and maintain safe work practices and policies, and coordinate employee accountability.
• As Government Purchase Card (GPC) holder, ensure compliance with regulations regarding the GPC program.
• Research, analyze, and administer assigned personnel functions and programs.
• Identify system deficiencies and process gaps and advise management on resolutions.
• Use management information systems to provide oral and written guidance for program execution.

Conditions & Requirements

• Must be a U.S. citizen.
• Tour of Duty: Flexible.
• Security Requirements: Non-Critical Sensitive; appointment subject to favorable suitability/fitness determination.
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt.
• Recruitment Incentives: Not Authorized.
• Bargaining Unit Status: No.
• Selectees must have a REAL ID or other acceptable identification to access federal facilities.
• Drug testing: Pre-employment, reasonable suspicion, post-accident, and random; negative test required within 30 days of entry on duty.
• May be required to sign a Drug Test Statement of Understanding.

Benefits

• Complete benefits package as a federal employee, including health insurance, retirement, and paid leave.
• Eligibility depends on position type and work schedule (full-time, part-time, or intermittent).
• Contact the hiring agency for specific benefits offered.

How You Will Be Evaluated

1. You will be evaluated based on how well you meet the qualifications above.
2. Assessments will measure competencies: Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading, Teamwork.
3. Your resume and supporting documentation will be reviewed against your assessment questionnaire responses.
4. A score is assigned based on your responses to the assessment questionnaire and USA Hire assessments.
5. If you inflate qualifications or experience, you may lose consideration.
6. Highly qualified applicants may be referred to the hiring official for consideration.
7. Interviews may be conducted using Behavior Based Interviewing (BBI).
8. You will receive notifications via the official application portal account.

Required Documents

• Resume: Must not exceed two (2) pages. Include work schedule, hours per week, dates of employment, and duties performed.
• Supporting documents for eligibility (e.g., SF-50 for federal employees, DD-214 for veterans, PCS orders for military spouses).
• Transcripts if using education to qualify (unofficial transcripts acceptable at time of application).
• ICTAP/CTAP documentation if applicable (separation notice, SF-50, etc.).
• PPP Self-Certification Checklist and supporting documents for Military Spouse Preference or Retained Grade Preference.
• Reasonable Accommodation Request Form if requesting accommodation for USA Hire assessments.
• Veterans' preference documentation (DD-214, VA Letter, Statement of Service).
• For previous federal employees: SF-50s (LWOP, highest grade held, overseas appointments), SF-75, and performance rating of record (within last 12 months).

How to Apply

1. To apply, open the official application portal and with your the official application portal/Login.gov account. Complete the online application and federal questionnaire. Attach your resume (maximum 2 pages) and all required documents. Submit your application by 11:59 PM ET on 07/31/2026. After submission, you may be required to complete USA Hire Competency Based Assessments.
2. Set aside at least 3 hours. Monitor your the official application portal account for notifications. If you need a reasonable accommodation, submit the request before starting the assessments.

Additional Information

• This position is open to current permanent DoD employees (agency internal), veterans (30% or more disabled, VEOA), military spouses (MSP), Retained Grade Preference (RGP) eligibles, Military Reserve and National Guard Technician eligibles in the commuting area, and individuals with disabilities (Schedule A).
• ICTAP/CTAP eligibles must be rated at 85 or higher for special selection priority.
• Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants.
• Military retirees seeking DoD civilian employment within 180 days of retirement require a waiver.
• DLA maintains a drug-free workplace; random drug testing is conducted for designated positions.
• Selectees must have a REAL ID or acceptable identification to access federal facilities.
• For questions, contact DLA Human Resources (J1) at 614-693-3535 or [email protected].
• The address for DLA Human Resources Operations is 3990 East Broad, Whitehall, OH 43218-3990.

About Company

The Defense Logistics Agency (DLA) is the U.S. Department of Defense's combat logistics support agency, providing supply chain management and support to the military services and other federal agencies. DLA Human Resources Operations manages personnel policies, programs, and services for the agency's workforce.

This Staff Support Analyst position is integral to ensuring efficient policy management, facility operations, and procurement compliance within DLA HR. Applicants should be familiar with federal hiring processes and eligible under one of the listed hiring paths.