Supervisory Immigration Services Officer, Field Operations Directorate, District 11 Job in Lawrence

Salary: $120,548 - $156,715 per year.

To qualify for this GS-13 Supervisory Immigration Services Officer position, you must be a present USCIS employee with competitive status and have one year of specialized expertise equivalent to GS-12.

• Current USCIS employees with competitive status (USCIS CTAP or RPL eligibles also eligible).
• One year of specialized know-how equivalent to GS-12 in the federal state.
• Background making final determinations on challenging and sensitive immigration upsides cases that are discretionary, precedent-setting, and very visible.
• Expertise rendering immigration advantages decisions that have substantial influence on federal, state, and local agencies.
• Know-how analyzing new immigration gains regulations, intricate technical amendments, and procedures for last determinations on submissions/petitions.
• Time-in-Grade: Existing federal employees must have served 52 weeks at GS-12 or equivalent by 07/27/2026.
• No educational substitution at this grade level.
• Must successfully complete the USCIS Immigration Solution Officer Core (ISO BASIC) Training Plan in Charleston, SC (5-6 weeks).
• Failure to encounter the minimum exam average in ISO BASIC may result in removal.

Research and build case determinations, such as hearing and adjudicating appeals, and deciding on reopening or reconsidering cases.

• Provide technical and administrative tips to team examining submissions, petitions, and supporting documentation.
• Respond to candidate questions and resolve problems using established methods and criteria without causing unnecessary delays.
• Assign function located on priorities, difficulty, and employee capabilities.
• Blueprint operate for subordinates, place short-term priorities, and form target dates for completion.
• Supervise the analysis of eligibility for immigration upsides, employment, and permitted status under the Immigration and Nationality Act.
• Confirm staff comply with regulations and procedures for making concluding determinations.

Must be a U.S. Citizen or U.S. National.

• Successfully pass a background investigation covering financial disclosure.
• Pass a drug screening.
• Males born after 12/31/1959 must be registered with the Selective Offering.
• This role is considered 'vital' for reporting to perform when the facility might otherwise be closed.
• Residency condition: For three of the last five years, must have resided in the U.S., worked overseas for the U.S. Public sector, or been a dependent of a U.S. Federal/Military employee serving overseas.
• May demand to serve a 12-month supervisory probationary period.
• Must finish an fitting supervisory training course within one year of assignment.
• Political appointees may require OPM approval before onboarding.

Wrap up federal advantages package such as health, dental, vision, life, and long-term care insurance.

• Retirement scheme and Thrift Savings Strategy (comparable to 401(k)).
• Versatile Spending Account and Employee Assistance Scheme.
• Personal leave days and paid federal holidays.
• Adaptable work schedules and telework (as determined by agency policy).
• Tuition reimbursement, transportation subsidies, and uniform allowance.
• Health and wellness programs and fitness centers.
• Disabled veteran depart open for eligible veterans hired on or after November 5, 2016.
• Fair Opportunity to Compete for Jobs Act prohibits requesting criminal history before conditional give.

Your submission will be evaluated based on your resume, responses to the online questionnaire, and any needed assessments.

• You’ll be assessed on competencies: Accountability, Customer Solution, Decisiveness, Flexibility, Interpersonal Expertise, Challenge Solving, and Resilience.
• Overstating qualifications or cheating on assessments may outcome in removal from consideration.
• CTAP eligibles must be rated at least 77 to be considered well qualified.
• Candidates referred to the hiring office may require to complete a writing sample or exercise.
• Best qualified candidates are referred to the selecting authorized for meeting and further consideration.

Resume (narrow to two pages; must involve position title, series/grade if federal, duties, employer title/address, supervisor name/phone, kick off/close dates, hours per week, and pay).

• Responses to the role questionnaire (sent in online, don’t attach separately).
• Veterans: DD214 (participant 4 copy) or SF-15 for 10-point preference; VOW Act certification if suitable.
• Present/former federal employees: SF-50 showing appointment kind, tenure, grade, step, and packed performance level.
• CTAP/ICTAP eligibles: agency spot, most latest performance rating, and most new SF-50.
• Political appointees: relevant SF-50 and statement with role title, appointment sort, agency, and dates.
• If relying on education: transcripts from accredited institutions (though no substitution at this grade).

Read the whole announcement and instructions before beginning your submission.

• Go to the formal submission portal and with your the authorized submission portal/Login.gov account.
• Click the Put in Online button for this announcement.
• Finalize the online submission questionnaire and attach all called for documents (resume, SF-50, etc.).
• Cap your resume to two pages; the system won’t accept longer resumes.

This role is unseal to existing USCIS employees with competitive status and USCIS CTAP/RPL eligibles only.

• Selected you must take part in ISO BASIC Training in Charleston, SC for 5-6 weeks.
• Voluntary Separation Incentive Payment (VSIP) recipients must repay the complete volume if reemployed within 5 years.
• USCIS may fill one or more positions from this announcement.
• A timely response to any post-closing requests for info must remain in consideration.
• If you fail to gather conditions of employment (e.g., background verify, drug test), the present may be rescinded.
• Political appointees (Schedule A, C, Non-career SES, Presidential) must disclose this data.
• Incorrect statements on any piece of the submission may effect in withdrawal of provide, dismissal, fine, or imprisonment.
• Contact HROC Staffing Help Desk at 952-697-8380 or [email protected] for questions.
• Closing post give expected within 90 days after the submission due date.

U.S. Citizenship and Immigration Services (USCIS) is the agency responsible for administering the nation's lawful immigration system, adjudicating visa petitions, naturalization submissions, and asylum claims. As section of the Department of Homeland Security, USCIS guarantees the integrity of the immigration routine while providing solutions to those seeking immigration gains. This role is within the Field Operations Directorate, District 11, based in Lawrence, MA. The directorate manages field offices that workflow submissions and petitions, run meetings, and create adjudicative decisions.

Field Operations Directorate, District 11 employment opportunities

Official website ›