Supervisory Quality Assurance Specialist at Directorate for Quality — Applications Closed

Job Description

The Army Tank-Automotive and Armament Command (TACOM) is hiring a Supervisory Quality Assurance Specialist to lead quality assurance programs at Red River Army Depot (RRAD) in Texarkana, Texas. RRAD is a major maintenance depot responsible for repair, rebuild, overhaul, and conversion of tactical wheeled vehicles.

This role is ideal for experienced quality assurance professionals who want to supervise quality control operations, conduct audits, and drive continuous improvement in a federal depot environment.

As a Supervisory Quality Assurance Specialist, you will administer quality assurance programs by analyzing defects, recommending corrective actions, and supporting continuous improvement. You will supervise quality control operations, coordinate inspection activities, manage workloads, and ensure compliance with quality procedures.

You will also conduct quality audits, document deficiencies, review technical data, and provide technical guidance to ensure depot specifications are met. This position is located at Red River Army Depot, 19 miles west of Texarkana, near the corners of Arkansas, Louisiana, Oklahoma, and Texas.

The role is full-time, term appointment (1 year 1 day, extendable up to 8 years), and does not offer telework or remote work.

Salary & Compensation

Salary: $89,508 - $116,362 per year.

Qualification

To qualify for this GS-12 Supervisory Quality Assurance Specialist position, you must have one year of specialized experience equivalent to the GS-11 level. This experience includes making recommendations for process improvements, monitoring quality programs, reviewing technical data, and coordinating inspection activities.

No substitution of education for experience is permitted.

• One year of specialized experience at the GS-11 level that includes: 1) Making recommendations for process improvements and efficiency; 2) Monitoring quality programs and organizations for compliance; 3) Reviewing technical data to support production and procurement and to verify compliance with quality requirements; 4) Coordinating inspection activities and helping manage QC workloads to meet mission requirements.
• Time in Grade: Applicants who have held a GS position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade (GS-11).
• Who May Apply: Federal employees (Competitive service), Career transition (CTAP, ICTAP, RPL), and Military spouses (under E.O. 13473).
• You must identify which employment authority category you meet and provide supporting documents.
• Experience includes paid and unpaid experience, including volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps).
• Your resume must clearly describe your relevant experience; if qualifying based on education, transcripts are required (but education cannot substitute for experience for this role).
• You will be evaluated on competencies: Planning and Evaluating, Quality Assurance, and Quality Management.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Proof of U.S. Citizenship is required.

Duties & Responsibilities

• Assist in administering quality assurance programs by supporting quality planning, analyzing defects, recommending corrective actions, and contributing to continuous improvement efforts.
• Support supervisory quality control operations by coordinating inspection activities, helping manage workloads, providing input on performance matters, and ensuring compliance with established quality procedures and policies.
• Conduct quality audits, document deficiencies, recommend corrective actions, and collaborate with team members to ensure issues are addressed and quality standards are met.
• Review technical data and quality requirements, support production and procurement activities, evaluate inspection and test results, and provide technical guidance to help ensure compliance with depot specifications.
• Supervise quality control staff, including assigning work, evaluating performance, and providing training and guidance.
• Develop and implement quality assurance policies and procedures to improve efficiency and effectiveness.
• Coordinate with other departments and stakeholders to resolve quality issues and implement corrective actions.
• Prepare reports and presentations on quality metrics, audit findings, and improvement initiatives.

Conditions & Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain a Secret security clearance and access to the Depot Production Computer System.
• A background investigation and credit check are required.
• Travel up to 25% Temporary Duty (TDY) may be required.
• This position is supervisory; a one-year probationary period for supervisory duties is required unless previously completed.
• Must successfully complete the Civilian Education System Course and the Supervisory Development Course within 12 months of assignment.
• Term appointment NTE 1 year and 1 day; may be extended up to 8 years with DoD approval.
• Direct deposit of pay is required.
• Selection is subject to restrictions resulting from DoD referral system for displaced employees.
• Payment of Permanent Change of Station (PCS) costs is not authorized.

Benefits

• Complete benefits package as a federal employee, including health insurance, retirement, and paid leave.
• Eligibility for benefits depends on position type (full-time, part-time, intermittent).
• Access to the Federal Employees Health Benefits (FEHB) program.
• Federal Employees Retirement System (FERS) and Thrift Savings Plan (TSP).
• Life insurance options.
• Paid holidays, annual leave, and sick leave.
• Opportunities for training and career development.

How You Will Be Evaluated

1. Your application will be evaluated using a competency-based method that measures qualifications, experience, and skills against core competencies.
2. Your resume, supporting documents, and responses to the online questionnaire will be reviewed to determine if you meet qualification requirements.
3. If you inflate your qualifications or experience, you may lose consideration.
4. You may claim Military Spouse preference or Priority Placement Program (PPP) preference.
5. ICTAP eligible applicants must be rated well-qualified (score of 90 or above) to receive selection priority.
6. Final scores determine whether you are referred to the Hiring Manager for further consideration.
7. If determined ineligible or not qualified, your application will receive no further consideration.

Required Documents

• Resume: Must be two pages or less and support the specialized experience described. Include employer name, job title, start/end dates (month/year), hours per week, and a brief description of duties.
• Responses to the online questionnaire.
• Proof of Eligibility: Documents proving you meet the employment authority category you selected (e.g., SF-50 for current federal employees, DD-214 for veterans, military spouse documentation).
• Time-in-grade documentation: SF-50 showing you meet the one-year time-in-grade requirement (e.g., Promotion, Within-grade Increase, or SF-50 with effective date more than one year old).
• Most recent Performance Appraisal, if applicable.
• Cover letter (optional).
• If relying on education, transcripts from accredited institutions recognized by the U.S. Department of Education.
• For military spouse preference: marriage certificate, spouse's active duty orders, or other required documentation.
• For ICTAP eligibility: agency notification of displacement and proof of eligibility.

How to Apply

1. To apply for this Supervisory Quality Assurance Specialist position, you must complete the online application through the official application portal. Start by logging into your the official application portal account (or create one if you don't have it). Click the 'Apply' button on the announcement to access the online application. Follow the prompts to select your resume and supporting documents. Your resume must …

Additional Information

• This is a Term Appointment NTE 1 year and 1 day, with possible extensions up to 8 years.
• Current permanent Federal employees appointed to a Term appointment will have no statutory return rights to a permanent position.
• This position is in the Quality and Reliability Assurance Career Field (CP 15).
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay.
• If you are a displaced Federal employee eligible for ICTAP, you may receive selection priority if you meet qualification requirements and score 90 or above.
• You may sanitize personal information from supporting documents (e.g., military orders, marriage certificates) before submitting.
• For questions about the application process, contact the Army Applicant Help Desk.
• Do not mail applications; all applications must be submitted electronically through the official application portal.
• If you are a reemployed annuitant, review the Reemployed Annuitant information sheet.

About Company

The Army Tank-Automotive and Armament Command (TACOM) is a major command within the U.S. Army Materiel Command responsible for the lifecycle management of combat vehicles, tactical vehicles, and armament systems.

TACOM's Red River Army Depot (RRAD) in Texarkana, Texas, is a key maintenance facility that repairs, rebuilds, overhauls, and converts tactical wheeled vehicles for the Army and other services.

This Supervisory Quality Assurance Specialist position is within the Directorate for Quality at RRAD, ensuring that depot maintenance and production activities meet rigorous quality standards. The role directly supports the depot's mission to provide combat-ready vehicles to the warfighter.