Job Description
SUPPORT SERVICES SPECIALIST (TITLE 32) is listed by IL DCSIM in Springfield. The IL DCSIM in Springfield, Illinois, is hiring a Support Services Specialist (9 32, GS-0342-9) to oversee, strategy, and organize various administrative support services for installation and state operations.
This includes communication, correspondence, records management, mail and job management, procurement, budget, protocol, reports, personnel, and unique programs. This role acts as a Records Manager for the agency's automated archive records management system, securing creation and preservation of formal mission records.
This role is best-suited for present Illinois National Guard technicians, federal employees, or U.S. Citizens willing to acquire ILNG membership and cater to in a dual-status technician role.
Salary & Compensation
Salary: $61,722 - $80,243 per year.
Qualification
This Title 32 Excepted Solution role requires membership in the Illinois National Guard. The domains of consideration track a particular sequence: first, existing ILNG technicians. Then federal employees; re-employment eligible; those willing to become T32 Dual Status Technicians; and in the end all U.S. Citizens.
Military grade: Enlisted/Warrant Officer/Officer – not to exceed O5.
- AREA OF CONSIDERATION: First – excepted permanent and indefinite temporary technicians within ILNG. Second – present Federal Employees; Third – Federal re-employment eligible; Fourth – candidates willing to become T32 Dual Status Technicians and earn ILNG membership; Fifth – all U.S. Citizens.
- Military Grades: Enlisted/Warrant Officer/Officer – NTE O5.
- SPECIALIZED Background: GS-9 Level – at least 1 year of specialized know-how, education, or training equivalent to GS-7; expertise dealing with management principles and supervisory responsibility for support service functions.
- Background includes paid and unpaid know-how, covering volunteer operate through National Offering programs (e.g., Peace Corps, AmeriCorps) and other bodies.
- No substitution of education for experience is permitted for this occupational series and grade.
- Resume must not exceed 2 pages and must involve function schedule, hours per week, dates (month and year), and tasks performed.
- Verbiage on resume must be your own words; resumes in verbatim won’t be considered.
Duties & Responsibilities
- Run, blueprint, and arrange administrative support services for installation and/or state operations.
- Support authorized records and details management programs and initiatives.
- Control, organize, guide, and train the force to achieve activity information asset objectives.
- Carry out records management objectives, policies, and conditions.
- Organize with subject matter experts and records coordinators to integrate records management.
- Act as Records Manager for the agency's automated archive records management system.
- Evaluate and approve agency file plans for installation and/or state, making sure compliance.
- Supervise procurement, budget, protocol, reports, personnel, and distinct programs.
Conditions & Requirements
- Must be a participant of the Illinois National Guard or willing to grow into a dual-status technician.
- Selectee must wear a military uniform.
- Males born after 31 December 1959 must be registered for Selective Solution.
- Federal employment suitability determined by a background investigation.
- May need to successfully complete a trial period.
- This role is covered by the Domestic Violence Misdemeanor Amendment (Lautenberg Amendment) of 1968.
- Irregular and/or overtime hours may be needed.
- Must have privileged level permissions to handle official records within system of records platforms (e.g., Army 365 SharePoint Online).
- Participation in frank deposit is mandatory.
Benefits
- Complete upsides package as a federal employee, such as health insurance, retirement, and paid leave.
- Eligibility for benefits depends on position kind (full-time, part-time, or intermittent).
- Access to a variety of advantages designed to create your federal profession rewarding.
How You Will Be Evaluated
- Your resume and supporting documentation will be reviewed to work out if you meet the qualifications.
- If minimally qualified, your resume and responses on the assessment questionnaire will be compared.
- If you rate yourself higher than supported by your application, your responses may be adjusted.
- Top qualified candidates will be referred to the selecting official for employment consideration.
- Evaluation based on competencies: Clerical, Client Offering (Clerical/Technical), Reasoning (Clerical/Technical).
Required Documents
- Resume (must not exceed 2 pages, cover perform schedule, hours per week, dates, and responsibilities).
- SF-50 (if existing or previous federal employee).
- NGIL Form 73 – Illinois National Guard Technician Scheme Supplement to Submission for Dual Status (DS). Candidates with no military qualifications must submit form stating 'not suitable' and sign page 2.
- Other supporting documents as relevant: Certifications, DD-214.
- Formal Transcript (if relying on education, though education can’t substitute for experience).
- Documents NOT accepted: photographs, copies of post descriptions, training certificates, performance ratings, awards, letters of appreciation.
How to Apply
- Unseal the authorized submission portal and with your the formal submission portal or Login.gov account.
- Finish the online submission and Occupational Questionnaire.
- Attach your federal resume (2-page max) and all called for documents (SF-50, NGIL Form 73, etc.).
- Examine your submission package, finalize the Include Personal Info section, and hand in before 11:59 PM (EST) on the closing date.
- After submission, you’ll get a confirmation email. Your submission will be evaluated by HR, and you’ll be notified of the status.
Additional Information
- This is an open continuous announcement; early pull will be 11 August 2026, and recruitment continues until the role is filled.
- Agency contact: Randi Kroll, Phone 217-761-1764, Email [email protected].
- Address: IL DCSIM, 1301 N MacArthur Blvd, Springfield, IL 62702 US.
- If you aren’t certain you’re eligible for military membership, contact a National Guard recruiter before applying.
- IAW The Reasonable Shot Act, criminal history data may not be requested until after a conditional offer.
- Selectee must be registered for Selective Solution if suitable.
- Gains eligibility depends on role sort; contact the hiring agency for precise upsides offered.
About Company
The Illinois Department of the Army National Guard (IL DCSIM) is a state-based military body that supplies trained units and personnel for domestic emergencies and national defense. This role assists the ILNG's administrative and records management functions at the Springfield facility.
IL DCSIM is named as the hiring organization for the SUPPORT SERVICES SPECIALIST (TITLE 32) post.
Frequently Asked Questions
Quick answers to common applicant questions about this position, eligibility and the application process.
Do I require to be a current participant of the Illinois National Guard to apply for this Support Services Specialist position?
Not necessarily. The first area of consideration is present ILNG technicians, but the fourth domain covers candidates willing to become T32 Dual Status Technicians and acquire ILNG membership. U.S. Citizens are also eligible as the fifth field. If you aren’t currently a member, contact a National Guard recruiter before registering.
Can I substitute education for the needed background at the GS-9 level?
No. For this occupational series and grade, you must meet the qualification condition using expertise alone. No substitution of education for background is permitted.
What documents must put in for this role?
You must submit a resume (2-page max), SF-50 if you’re a present or previous federal employee, and NGIL Form 73 (Illinois National Guard Technician Scheme Supplement). Other supporting documents like DD-214 or certifications may be suitable. Photographs, training certificates, and performance ratings aren’t accepted.
What is the selection procedure and timeline for this role?
After the announcement closes, your resume and questionnaire responses are reviewed. If you’re among the top qualified applicants, you’ll be referred to the selecting formal. This is an unseal continuous announcement with an early draw on 11 August 2026, and recruitment continues until the role is filled.
Is telework available for this Support Services Specialist position?
No. Telework isn’t eligible for this role. The role is onsite at the IL DCSIM in Springfield, IL.