Information Technology Specialist (Network)

To qualify for this GS-11 Information Technology Specialist (Network) position, you must be a US citizen and meet one of the following: one year of specialized experience equivalent to GS-09, a Ph.D. Or equivalent doctoral degree, or a combination of graduate education and experience.

• One year of specialized experience equivalent to the GS-09 grade level in Federal service, including working with network operations to evaluate or remedy systems administration or compliance issues, and developing modifications to system parts requiring significant revisions in logic or techniques.
• Specialized experience must demonstrate competencies in Attention to Detail, Customer Service, Oral Communication, and Problem Solving.
• Education substitution: A Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to a Ph.D. in computer science, information science, information systems management, mathematics, statistics, operations research, engineering, or technology management, with at least 24 semester hours in development or adaptation of applications, systems, or networks.
• Combination of graduate education and experience as described above.
• Cisco Certified Network Associate (CCNA) certification is preferred.
• Foreign education must be evaluated by a private organization specializing in interpretation of foreign education programs and deemed equivalent to U.S. accredited education.
• Experience may include paid and unpaid work, including volunteer service through National Service programs (e.g., Peace Corps, AmeriCorps).
• Your resume must clearly describe your relevant experience; if qualifying based on education, transcripts are required.

Execute procedures and coordinate corrective action to optimize network performance.

• Implement plans and procedures for remote installation of applications and upgrades using state-of-the-art software distribution methods.
• Analyze equipment and software reliability and utilization reports to identify problem areas and establish end-to-end systems performance levels.
• Use benchmarks and performance measurement data to manage network servers and data communication devices for normal and surge workloads.
• Document and track changes to configuration, protocol, and user/system files.
• Use remote management software tools to maintain and update configuration, protocol, and user/system files.
• Evaluate the performance of network devices such as servers, workstations, peripheral devices, and remote access systems.
• Coordinate the development and implementation of configuration management plans for complex LANs and WANs.

Appointment may be subject to a suitability or fitness determination based on a completed background investigation.

• May be required to work overtime, evenings, weekends, and/or holidays.
• Designated as 'Mission Essential'
• must report or remain at work during emergencies.
• Call back and emergency duty are regular requirements.
• Mandatory seasonal influenza vaccination requirement and annual vaccination.
• Employees assigned to a medical treatment facility must be screened for applicable immunizations or pre-existing immunity based on occupational risk.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.

Complete benefits package as a federal employee, including health insurance, retirement, and paid leave.

• Eligibility for benefits depends on position type (full-time, part-time, or intermittent).
• Access to federal benefits information via the Benefits section on the official application portal.

This is a Direct Hire Authority (DHA) position, which simplify the hiring process.

• The position is located at Naval Hospital Jacksonville, FL 32214.
• Telework is not eligible; this is not a remote position.
• Core hours are 7:30 AM
• 4:00 PM.
• If you provide an email address, you will receive an acknowledgment of receipt.
• Incomplete applications will not be considered.
• Contact the Army Applicant Help Desk for questions about the application process.

The Defense Health Agency (DHA) manages military treatment facilities, including Naval Hospital Jacksonville (NHJAX), providing healthcare to active duty members, retirees, and their families. The Information Management Division (IMD) at NHJAX supports the hospital's network infrastructure and IT systems. This position is part of a DHA initiative to recruit IT specialists for network operations in a healthcare environment. DHA, DHN Atlantic, Naval Hospital Jacksonville, Dir. of RM, Information Management is named as the hiring organisation for the Information Technology Specialist (Network) post.