Job Description
You’ll assist as a Lead Regional Emergency Response Dispatcher (OA) in the Emergency Management Department of COMMANDER NAVY REGION HAWAII at Pearl Harbor, HI. In this role.. You’ll lead three or more dispatchers.. Decide the proper response agency set on the nature of the emergency..
Verify caller location and severity using EMD checklists.. And track unit locations and alarm testing. This role calls for rotating shift perform including nights, weekends, and holidays. It’s designated Mission Necessary and Pivotal/Emergency-Essential, significance you must confirm continuity of operations during crises.
This role isn’t telework eligible and is based onsite at Pearl Harbor. You should have a robust foundation in emergency dispatching, critical decision-making, and multi-tasking.
Salary & Compensation
Salary: $61,582 - $80,054 per year.
Qualification
Your resume must reveal at least one year of specialized background at or equivalent to the GS-07 grade level in the Federal solution or equivalent in the confidential/public sector.
Specialized know-how must include processing emergency/non-emergency calls, dispatching fire/ambulance/police units, and operating 9-1-1 systems such as CAD and radio dispatch equipment.
- At least one year of specialized expertise equivalent to GS-07 in the Federal offering or personal/public sector.
- Experience processing and recording information for incoming emergency and non-emergency calls.
- Background dispatching fitting fire, ambulance, and police units.
- Insight and know-how running 9-1-1 systems covering Computer-Aided Dispatch (CAD), radio dispatch equipment, recording devices, and multi-function telephones.
- Powerful foundation in emergency dispatching with critical decision-making, productive communication, and multi-tasking skills.
- Aptitude to kind at least 40 words per minute.
- Must successfully finish the RDC Training Plan within 8 months of reporting aboard.
- Must be a U.S. Citizen.
- Must be determined fitting for federal employment.
- Must participate in straight deposit pay scheme.
Duties & Responsibilities
- Lead three or more Emergency Response Dispatchers in everyday functions, reporting to the RDC Supervisor.
- Work out the response agency and solutions located on established guidelines and the nature of the emergency.
- Verify caller location and phone back number, and decide severity using the EMD checklist.
- Employ computer databases to access safe spheres, recall logged events, and track distinct operations.
- Track location of assigned units, alarm testing in progress, and status of emergency responses.
- Work 9-1-1 systems, CAD, radio dispatch equipment, recording devices, and multi-function telephones.
- Routine and record figures for incoming emergency and non-emergency calls.
- Dispatch appropriate fire, ambulance, and police units as needed.
Conditions & Requirements
- U.S. Citizenship needed.
- Appropriate for federal employment determined.
- Participation in frank deposit cover plan.
- Pass E-Verify employment verification.
- Time-in-grade: one year at GS-07 for existing feds.
- Obtain and maintain security clearance.
- Category at least 40 words per minute.
- Wrap up RDC Training Scheme within 8 months.
- Rotating shift work such as nights, weekends, holidays.
- Mission Crucial and Crucial/Emergency-Essential designation.
How You Will Be Evaluated
- Your resume and application package will be reviewed for eligibility and qualifications.
- You’ll be rated on competencies: Attention to Point, Client Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Self-Management, Pressure Tolerance, Teamwork.
- Technical assessment instruments: USA Recruit and Structured Meeting.
- Applicable performance appraisals and incentive awards may be considered.
- Best qualified applicants are typically referred to the hiring manager.
- Meetings may be conducted.
Required Documents
- Finalize resume (no more than 2 pages, legible).
- SF-50(s) to demonstrate time-in-grade if applying for promotion.
- Transcripts if using education to qualify.
- DD-214 or VA letter for veterans' preference.
- SF-15 and supporting documents for 10-point preference.
- Statement of solution for active task participants.
- Any other documents supporting eligibility claims.
Benefits
- Finish gains package as a federal employee.
- Access to health insurance, retirement, and other benefits.
- Eligibility depends on post sort and work schedule.
- Recruitment, relocation, or student loan repayment incentives may be cleared.
- Relocation incentive may be approved (PCS not cleared).
How to Apply
- To register, open the authorized submission portal and with your the formal submission portal/Login.gov account. Complete the federal submission questionnaire and attach your resume (2-page restrict) and all required documents. Submit your complete application package by 11:59 PM ET on the closing date, July 21, 2026. After submission, you may need to complete USA Hire Assessments within 48 hours of receiving th…
Additional Information
- This role is covered by the Department of Defense Priority Placement Plan.
- Additional vacancies may be filled by this announcement.
- A tentative present may be rescinded if pre-employment conditions aren’t met.
- You may opt-in to create your resume on offer to other hiring managers for 180 days.
- Federal annuitant shortlisting is subject to DoD policy.
- ICTAP you must give agency notice, performance appraisal, and SF-50.
- Military Spouse Preference candidates will be placed at highest grade if Best Qualified.
- This role demands rotating shift operate and uncommon tour tasks.
- Contact the DON Employment Details Center at [email protected] for questions.
About Company
COMMANDER NAVY REGION HAWAII manages Navy installations and operations across the Hawaiian Islands, providing critical aid to naval forces and their families. The Emergency Management Department ensures rapid and coordinated response to emergencies on base, including fire, medical, and security incidents.
As a federal employer, the Navy presents steady careers, structured advancement, and wrap up benefits to those serving in mission-essential roles. COMMANDER NAVY REGION HAWAII is named as the hiring organization for the LEAD REGIONAL EMERGENCY RESPONSE DISPATCHER (OA) post.
Frequently Asked Questions
Quick answers to common applicant questions about this position, eligibility and the application process.